Working with Code Enforcement Inspections

The case information includes a consolidated list of inspections that are carried out and those that are scheduled for a case. As a code technician you manage inspection activity for a case — including reviewing inspection count, status, assignments, schedule dates, results and more — on the Inspections page.

As agency staff, you use the Inspection list page to view a complete list of case inspections that were carried out and scheduled for future. Access the inspections list in the case details to perform these tasks:

• Review inspection activity recorded by the inspector.

• Perform actions such as scheduling, rescheduling, and canceling an inspection.

Note: As part of the inspection process, an inspector performs inspections, add comments and attachments, and submit a result of the inspection. If the submitted result is Violation or Citation, all the entered details are captured and made available on the Inspections page of the case. The Inspections page can be accessed by the agency staff only on a laptop or a desktop computer. For details on managing inspection on a mobile device, see Overview of Mobile Oracle Municipal Code Officer.For details about managing inspections on a laptop or desktop computer, see Using the Code Officer Worklist.

Viewing Inspection Information

1. Select the Code Technician Worklist tile on the Agency Springboard and select the Cases tab.

   Alternatively, you can select the Cases tile on the Agency Springboard to view all the cases in the system.

2. On the Cases page, select the case you are working with by clicking the View More Details button.

3. Click Inspections in the left navigation panel of the case details.

4. On the Inspections page, you can view inspection information in these fields:

   Page Element	Description
   Schedule Inspection	Click to open the Schedule page and use the calendar to select from the dates that the assigned inspector is available for an inspection. Note: This option is available only if there are no pending inspections scheduled. The status of all the inspection schedules must be either Completed or Canceled.
   Inspection	View the number of inspections carried out till date for the case. The format of the inspection count is set up by the agency administrator on the Inspection Count page. See Setting Up Inspection Counts.
   Inspection Status	View the status of the inspection: Completed Scheduled Canceled
   Assigned To	Identifies the inspector assigned to the case.
   Scheduled Date	View the date on which the inspection is scheduled.
   Inspection Completion Date	View the date on which the inspection was completed.
   Inspection Outcome	View the result of the inspection. In compliance Not in Compliance: This value is displayed as the result of inspection for a case in Appeal, Hearing, or Legal status. Violation Referral Remains in Violation Issue Citation Remains in Citation Extension Mandatory Abatement Closed For more information, see Submitting Code Enforcement Inspection Results.
   Reschedule	Click to open the Schedule page and use the calendar to select the next available date for the assigned inspector to schedule the inspection. Note: This option is available only for inspections that are not completed.
   Canceled	Click to cancel the inspection schedule. Note: This option is available only for inspections that are not completed.

Viewing Inspection Detail

1. Select the Code Technician Worklist tile on the Agency Springboard and select the Cases tab.

   Alternatively, you can select the Cases tile on the Agency Springboard to view all the cases in the system.

2. On the Cases page, select the case you are working with by clicking the View More Details button.

3. Click Inspections in the left navigation panel of the case details.

4. On the Inspections page, click View More Details for the inspection record you want to view.

5. On the Inspection Detail page, you view the details of the inspection along with any comments and attachments included by the inspector at the time of inspection.

6. To enter a comment, click the Add Comment button to open the Add Comment page. You can add an existing comment or enter a new one. Click Save.

7. To add an attachment, click the Add button and select the attachment. Enter a description and click Upload.

8. Close the Inspection Detail page.

Scheduling Inspection

1. Select the Code Technician Worklist tile on the Agency Springboard and select the Cases tab.

   Alternatively, you can select the Cases tile on the Agency Springboard to view all the cases in the system.

2. On the Cases page, select the case you are working with by clicking the View More Details button.

3. Click Inspections in the left navigation panel of the case details.

4. On the Inspections page, click Schedule Inspection.

   This option is available only if there are no inspections already scheduled for the case.

5. On the Schedule page, use the Next Schedule Date field to select a date from the calendar, which shows only those dates that the assigned inspector is available.

6. Click Save.

   The new schedule is listed in the Inspections page and the Schedule Inspection button is no longer displayed. The assigned inspector receives a notification on his mobile application about the new inspection schedule.

Rescheduling and Canceling Inspection

You can reschedule or cancel an inspection schedule that is not completed.

1. Select the Code Technician Worklist tile on the Agency Springboard and click the Cases tab.

   Alternatively, you can select the Cases tile on the Agency Springboard to view all the cases in the system.

2. On the Cases page, select the case you are working with by clicking the View More Details button.

3. Click Inspections in the left navigation panel of the case details.

4. To reschedule, click the Reschedule button on the inspection row.

5. To cancel the schedule, click the Cancel button on the inspection row.

After you cancel an inspection schedule, you schedule a new inspection using the Schedule Inspection option.