Initializing the Digital Assistant

Digital assistants are virtual devices that help users accomplish tasks by conducting conversations using a textual method. Public users can seek general information or ask specific questions through the digital assistant interface. The digital assistant evaluates the user input and responds with the help of appropriate skills.

Skills are individual assistants that are designed to respond to specific types of tasks. Each skill helps users complete a task through a combination of text messages and select lists.

For a detailed understanding of digital assistants and their skills, see the documentation Overview of Digital Assistants and Skills.

Generating the Channel ID

The initial steps in setting up your digital assistant is to access your Oracle Digital Assistant instance and generate your unique channel ID. To generate the channel ID:

• Create primary digital assistant

• Add skills such as the delivered samples:

  • Permit Search Skill Bot

  • Permit Recommendations Skill Bot

• Create an Oracle Web type channel

• Copy the channel ID

Refer to the documentation Create, Version, and Publish Digital Assistants for the steps to create a digital assistant and to add a skill. Once you create or add an existing skill:

1. Create a channel of the type Oracle Web using the Create Channel page and then enable the channel for use.

2. Copy the channel ID value generated in the Channel ID field.