Setting Up the Twilio Security Endpoint

This topic discusses how to enable and set up the Twilio security endpoint for text message communications.

Text communications through Twilio is an optional feature provided in Oracle Functional Setup Manager (FSM). Before configuring this feature, you must first enable it.

Enabling the Twilio Integration

1. Access FSM by selecting Setup and Maintenance in the navigator.

2. Select a Oracle Permitting and Licensing offering such as Public Sector Permits or Public Sector Planning and Zoning.

3. Click the Change Feature Opt In link.

4. Click the Features icon for the System Administration functional area.

5. Click the Enable check box for the Text Communications through Twilio feature.

   Note: You can deselect the Enable check box to disable the Text Communications through Twilio feature.

Configuring the Twilio Security Endpoint

Once the Twilio integration is enabled, you can configure the Twilio security endpoint on the Manage Twilio Security Endpoint page.

1. Access FSM by selecting Setup and Maintenance in the navigator.

2. Select a Oracle Permitting and Licensing offering such as Public Sector Permits or Public Sector Planning and Zoning.

3. Select the System Administration functional area.

4. In the Show field, select All Tasks.

5. Select the Manage Twilio Security Endpoint task.

6. On the Manage Twilio Security Endpoint page, enter information for the following fields:

   Page Element	Description
   URL	Enter the URL to access Twilio’s token endpoint. This should include the host and the context root information. Use the sandbox endpoint for testing and then use the live URL when you go live.
   Security Policy	Select the applicable token from the drop-down list.
   Username	Enter the API client_id value for your Twilio endpoint account.
   Password	Enter the Twilio endpoint API secret code for your Twilio endpoint account.

7. Click Save and Close to save the configuration and return to the Setup page.