Overview of Public User Accounts
The public user registration process in Oracle Permitting and Licensing creates an account that contains general information about the account and profile information related to the user.
Agency staff with appropriate permissions such as system administrators can view and manage account- and profile-related information on the Manage Accounts page and registered public users can manage their own information.
Account and Profile Data
Account information includes the following:
Name: the name of the person who owns the account.
Access: the email address that is entered during the registration process. This email address is used to log into the service. The user’s interactive voice response (IVR) PIN for accessing inspection schedules is available if the agency requires an access code.
Additional Information: whether the user’s contact information is hidden from public view.
Your agency configures whether to give users these options:
Attachments: documents that have been uploaded to the account.
Attachments can be added to either the account or the applicant's profile. The list of attachments for the account displays both account attachments and profile attachments.
Terms of Use: the terms of use to which the user agreed.
Conditions: restrictions that prevent certain actions or issue warnings when the actions are attempted.
Conditions can be applied to either the account or the applicant's profile. The list of conditions for the account displays only the account-level conditions.
The account profile contains additional information related to the applicant, including the following:
Profile Basics: the profile name, type, active/inactive status, and its designation as the profile for the account.
Profile Information: the business name and business type if the profile includes business information.
Contact Information: addresses, email addresses, and phone numbers.
Contacts: people who might be added as contacts for applications that are associated with this person or business.
When adding contacts to an application, users can quickly pick contacts who are already associated with this person or business rather than having to manually add a new contact.
Licenses: a list of licenses such as contractor licenses, the contractor status, and any related verification statuses.
Attachments: documents that have been uploaded to the account.
Attachments can be added to either the account or the account profile. The list of attachments for the account displays both account attachments and profile attachments.
Conditions: restrictions that prevent certain actions or issue warnings when the actions are attempted.
Conditions can be applied to either the account or the account profile. The list of conditions for the account displays only the account-level conditions.