Working with Code Enforcement Inspections

The case information includes a consolidated list of inspections that are carried out and those that are scheduled for a case. As a code technician you manage inspection activity for a case — including reviewing inspection count, status, assignments, schedule dates, results and more — on the Inspections page.

As agency staff, you use the Inspection list page to view a complete list of case inspections that were carried out and scheduled for future. Access the inspections list in the case details to perform these tasks:

Review inspection activity recorded by the inspector.
Perform actions such as scheduling, rescheduling, and canceling an inspection.

Note: As part of the inspection process, an inspector performs inspections, add comments and attachments, and submit a result of the inspection. If the submitted result is Violation or Citation, all the entered details are captured and made available on the Inspections page of the case. The Inspections page can be accessed by the agency staff only on a laptop or a desktop computer. For details on managing inspection on a mobile device, see Overview of Mobile Oracle Municipal Code Officer. For details about managing inspections on a laptop or desktop computer, see Using the Code Officer Worklist.

Viewing Inspection Information

Select the Cases tile on the Agency Springboard to view all the cases in the system.
On the Cases page, click the case row to open the case you are working with.
Click Inspections in the left navigation panel of the case details.

On the Inspections page, you can view inspection information in these fields:

Page Element	Description
Schedule Inspection	Click to open the Schedule page and use the calendar to select from the dates that the assigned officer is available for an inspection. Note: This option is available only if there are no pending inspections scheduled. The status of all the inspection schedules must be either Completed or Canceled.
Inspection	View the number of inspections carried out till date for the case. The format of the inspection count is set up by the agency administrator on the Inspection Count page. See Setting Up Inspection Counts.
Count	The count of the inspection such as 1st, 2nd, and so on.
Status	View the status of the inspection: Completed Scheduled Canceled
Assigned To	Identifies the officer assigned to the case.
Scheduled Date	View the date on which the inspection is scheduled.
Due Date	View the due date for completing the inspection.
Completion Date	View the date on which the inspection was completed.
Outcome	View the result of the inspection. `In compliance` `Not in Compliance`: This value is displayed as the result of inspection for a case in Appeal, Hearing, or Legal status. `Violation` `Referral` `Remains in Violation` `Issue Citation` `Remains in Citation` `Extension` `Mandatory Abatement` `Closed` For more information, see Submitting Code Enforcement Inspection Results.
Reschedule button	Click to open the Schedule page and use the calendar to select the next available date for the assigned officer to schedule the inspection. Note: This option is available only for inspections that are not completed.
Cancel button	Click to cancel the inspection schedule. Note: This option is available only for inspections that are not completed.

Viewing Inspection Detail

Select the Cases tile on the Agency Springboard to view all the cases in the system.
On the Cases page, click the case row to open the case you are working with.
Click Inspections in the left navigation panel of the case details.
On the Inspection page, click inspection ID link for the inspection record you want to view.
On the Code Enforcement Inspection page, you can view the details of the inspection included by the officer at the time of inspection.

On the top left of the page, you can view a summary of the inspection, such as its status, inspection ID, and its count (configured by the administrator on the Inspection Count page). You can also see the details of the associated case, such as the case status, case ID and its issue subtype.

View more details of the inspection assigned to you on the page:
- Inspection status
- Ready for inspection switch
- Inspection scheduled date
- Inspection due date
- Address
- Issue description
- Code Officer
- Code Technician
- Comply by date
- Completion date
- List of all notices
Click the Update Result button to view the possible outcomes of the inspection.
- In compliance
- Not in Compliance: This value is displayed as the result of inspection for a case in Appeal, Hearing, or Legal status.
- Violation
- Referral
- Remains in Violation
- Issue Citation
- Remains in Citation
- Extension
- Mandatory Abatement
- Closed
Click the Schedule or Reschedule button to open the Schedule page and use the calendar to select the next available date for the assigned officer to schedule the inspection.

Note: This option is available only for inspections that are not completed.
Click the Cancel button to cancel the inspection schedule.

Note: This option is available only for inspections that are not completed.
From the Prior Inspections section, you can view all previous inspections for the case. Click a row to view the details of the inspection.
From the Incident Detail section, view details of the incident associated with the inspection. Click the Incident ID link to go to the Incident Overview page. For details, see Working with Incident Details.
On the left panel, there are several tabs which give you access the attachments and comments associated with the inspection.
Click Code Violations tab, to view a list of code violations with their status and corrective actions.
Close the Inspection Detail page.

Scheduling Inspection

Select the Cases tile on the Agency Springboard to view all the cases in the system.
On the Cases page, click the case row to open the case you are working with.
Click Inspections in the left navigation panel of the case details.
On the Inspections page, click Schedule Inspection.
This option is available only if there are no inspections already scheduled for the case.
On the Schedule page, use the Next Schedule Date field to select a date from the calendar, which shows only those dates that the assigned officer is available for carrying out the inspection. The Due Date field shows the due date for completing the inspection, which is determined by the time rules set up by your agency.
Click Save.
The new schedule is listed in the Inspections page and the Schedule Inspection button is no longer displayed. The assigned officer receives a notification on their mobile application about the new inspection schedule.

Rescheduling and Canceling Inspection

You can reschedule or cancel an inspection schedule that is not completed.

Select the Cases tile on the Agency Springboard to view all the cases in the system.
On the Cases page, click the case row to open the case you are working with.
Click Inspections in the left navigation panel of the case details.
To reschedule, click the Reschedule button on the inspection row. On the Reschedule page, use the Next Schedule Date field to select a date from the calendar, which shows only those dates that the assigned officer is available.
To cancel the schedule, click the Cancel button on the inspection row.

After you cancel an inspection schedule, you schedule a new inspection using the Schedule Inspection option.