Managing Mobile Application Offline Settings

This topic describes how to enable and configure offline data caching for the Oracle Inspector mobile application. Cached data is only used when there is no network connectivity. Otherwise, the inspector or inspector supervisor is interacting with information real-time from the agency server on the mobile application, then updating and saving the information directly to the agency server again.

You can enable offline data caching for the Oracle Inspector mobile application. When enabled and the mobile application is online, the system refreshes the cached data as soon as the inspector or inspector supervisor opens the app for the first time and then at a frequency determined by the agency. Caching saves inspection data to the device so that when offline, the mobile application refers to the cached data to complete inspection tasks and save the necessary updates.

The mobile application tracks each update while it is offline, and when the mobile application is back online, the mobile application automatically synchronizes with the agency data and makes any updates to the agency data. Likewise, if there are changes in the agency data, such as an inspection being reassigned, rescheduled, canceled, and so on, that change gets updated in the downloaded data on the mobile device.

To enable and configure offline data caching, access the Mobile Offline Configuration page by selecting Common Setup > Mobile Offline Settings.

Note: Complete data is always downloaded for the logged in inspector's current day inspections and overdue inspections on the My Inspections and All Inspections pages. Complete data includes all inspection records, some permit data, and the final permit attachments. The data that you cache before and after today is partial.

Page Element	Description
Enable Offline Data Caching	Turn on to enable offline data caching for the Oracle Inspector mobile application. When enabled, the mobile application can download required data for offline tasks. Note: By default, offline data caching is enabled for the mobile application. If an inspector doesn’t want to use offline data, then they need to turn off the offline mode in the mobile application. For more information, see Performing Offline Mobile Inspections.
Check for Updates	Set an interval in minutes for the mobile application to check for updates to the cached data. If any updates are found, the mobile application downloads them automatically. The app checks for these updates: New inspections assigned to the logged in inspector. Inspections reassigned to other inspectors. Inspections with changes to the scheduled date or time. Inspection status if inspections are canceled. The default value is 15 minutes.
Cache Before Today	Enter the number of days before today to cache partial data. If you're an inspector or inspection supervisor working offline and try to access your inspections before or after today, you'll see partial information. You'll see the inspection details, permit overview, and permit conditions but not the checklist, checklist items, comments, attachments, and time recording.
Cache After Today	Enter the number of days after today to cache partial data including inspection details and permit overview information. If you're an inspector or inspection supervisor working offline and try to access your inspections before or after today, you'll see partial information. You'll see the inspection details, permit overview, and permit conditions but not the checklist, checklist items, comments, attachments, and time recording.

When you enable mobile offline data caching, consider the following items:

• The amount of free space on the device determines the amount of cache that you want to download to the mobile device. A large number of overdue and today's inspections including attachments may consume more space in your device's cache..

• Each inspection is a separate unit of work. If there is a synchronization issue for one inspection, that issue does not have an impact on the other inspections.