Managing Inspections for a Business License Application

The business license activity details include a consolidated list of inspections related to a business license application. As agency staff, you manage inspection activity for a business license application—including status, inspection results, and more—on the Inspections page in the activity details.

As agency staff or a registered public user such as an applicant, business owner, or contact with application access, you use the Inspections page in the activity details to view a complete list of inspections for a business license application. Go to the list of inspections in the application details to perform these tasks:

• Manage inspection activity.

• Access inspection details.

• Request, schedule, postpone, reschedule, cancel, or claim an inspection.

Tip: You can access this page on a mobile device as well as on a laptop or desktop computer. The layout and some functionality changes based on the device you are using.

Here's how you can navigate to the list of inspections for a business license application:

1. Select the Business License Transactions tile on the agency springboard.

2. On the Transactions – Business Licenses page, click the row for the business license application you are working with.

3. Click Inspections in the left-hand navigation panel of the license activity details.

You can view the same information and perform many of the same actions on other inspection pages as well, including the Inspection request page for a business license application, the Inspections console page for agency staff, and the consolidated Inspections list page for registered public users. For more information about these pages, see Requesting Inspections and Managing Inspections for an Agency. For information about using the Oracle Inspector mobile application, see Managing Scheduled Inspections.

For more information about filtering inspections in grids, see Managing Inspections for an Agency.

Viewing Inspection Activity

1. On the business license transaction's Inspections list page, you can monitor inspection activity in these fields.

   Note: If the physical location changes within the agency's jurisdiction, the address is updated for pending, requested, or scheduled inspections. If the physical location moves outside of the agency's jurisdiction, pending, requested, or scheduled inspections are canceled.

   Page Element	Description
   Pending	Turn on the Pending filter switch to view only the inspections in a Pending status in the grid. Pending inspections can be manually created by agency staff or automatically created for an application type, depending on agency-level setup. Inspections are moved to a pending status when an inspection is postponed or indefinitely put on hold. Registered public users can only postpone inspections if allowed by the agency. For more information, see Setting Up Agency-Level Options for Business Licenses.
   Inspection	View the inspection number that was automatically generated based on the autonumbering definition in the inspection type. Inspection types determine the scheduling method, assessment type, passing rule, rating method, scoring method, type of inspection checklist, and so on. For more information, see Setting Up Inspection Types.
   Inspection Type	View the inspection type description. For example, Sign Inspection.
   Required	Indicates whether this inspection type is required for the application. The agency determines which inspection types are required on the inspection group setup page or when an inspection is added by authorized agency staff.
   Status	View the inspection status, which can be one of these, depending on the inspection statuses defined by your agency: Scheduled Requested Completed Canceled Pending When the Pending filter switch is on, you only see the inspections with a Pending status.
   Inspector	Identifies the inspector assigned to the inspection. The date and time of the scheduled inspection is displayed beneath the inspector’s name.
   Property and City	View the address of the property and city associated with the inspection. Note: If the physical location changes within the agency's jurisdiction, the address is updated for pending, requested, or scheduled inspections. If the physical location moves outside of the agency's jurisdiction, pending, requested, or scheduled inspections are canceled.
   Preferred Date	Displays the preferred date and time for inspections configured with the Request scheduling method. Depending on your agency's setup, you may only be required to enter a date.
   Ready-by Date	Displays the date and time when the work is ready to be inspected for inspections configured with the Ready scheduling method. Depending on your agency's setup, you may only be required to enter a date.
   Scheduled	Displays the scheduled date and time for the inspection.
   Completed	Displays the date and time when the inspection was completed.
   Inspector	Identifies the inspector assigned to the inspection.
   Result	Displays the inspection result, such as whether the inspection passed or failed. For example, a business license inspection may show an Approved result.
   Reinspection	For failed inspections that have been reinspected, this column displays the unique identifier for the reinspection. For reinspections, this column displays the unique identifier of the original failed inspection. Note: Reinspection information appears after you submit a reinspection request. The Reinspect button is available for failed inspections.

Performing Actions on Inspections

Let's take a look at the actions available on the list of inspections for a business license application.

Page Element	Description
Add Inspection	Click this button to request an inspection on the Inspection page. See Requesting Inspections. You can't create a new or duplicate inspection when an inspection of the same type is already in a Pending status; you can schedule the existing pending inspection.
	Click the icon in the Assign column to assign an inspection to an inspector for a specific date and time on the Scheduling modal page. The icon appears only for users with the PSC Inspections Supervisor role. This column is not visible to registered public users. If an inspection is already assigned, but not yet completed, this button enables you to reassign the inspection. Note: You'll receive a warning when you assign or reassign an inspection with prerequisite inspections that haven't passed or been corrected.
Reinspect	Click this button to access the Inspection request page where you can submit a reinspection request for a failed inspection. The reinspection request has a new inspection ID, and it includes all of the information from the failed inspection. Before submitting the reinspection request, you must enter the required scheduling information based on the scheduling method of the inspection. For more information on the Inspection page, see Requesting Inspections.

You can access more actions by clicking the actions icon in the Actions column:

Select one of the available actions in the drop-down menu:

• Cancel Inspection

• Reschedule

• Postpone

• View Request

• View Detail

• Assign to Me

For information about canceling, rescheduling, and postponing inspections, see Modifying Inspection Requests.

The table here describes the options for viewing the inspection request, viewing inspection detail, and claiming an inspection.

Page Element	Description
View Request	Click to review, update, or cancel an inspection on the Inspection request page. For more information about inspection requests, see Requesting Inspections.
View Detail	Click to view the inspection details on the Inspection Detail page. See Reviewing Inspection Details.
Assign to Me	Claim a scheduled inspection assigned to another inspector. This action is available when the inspector who claims the inspection has the Building Inspector job function with district and inspection type job attributes that match the inspection's district and type attributes. If you want to reschedule the inspection, click the View Detail action to select a new date and time on the Inspection Detail page. Inspectors can also claim inspections on the Inspections console page and in the Oracle Inspector mobile application.