Working with Planning Application Activities

Activity tracking helps you effectively manage important due dates for deliverables due during the planning application process. You can monitor activities when due dates are updated automatically and make manual updates to due dates and statuses to ensure the application progresses as required.

In some cases, activity due dates are updated automatically, such as when a received date is updated or a public hearing is rescheduled. As you work through the tracking list, you can also manually update the due date and the status of activities, and enter the date of the update. In general, you can’t add activities, however depending on the setup, you can create a new activity for a resubmitted application. If an application is canceled or withdrawn, all activities are canceled.

Viewing Automatically Updated Activities

The system automatically updates activity due dates depending on the type of base date, the current activity status, and the activity rules configured by the agency. This section provides details about the automatic updates that occur after different actions are taken, such as updating the received date for an application or rescheduling a public hearing.

Agency staff enter the date an application was received while filling out the intake form on behalf of an applicant. The activity based on the Received Date appears in the tracking table upon application submission. When agency staff updates the Received Date on the application details Overview page, the activity due date is automatically recalculated based on the new received date. However, the due date is recalculated only when the option to Allow Resubmission is set up for the activity.

Activities based on the hearing date appear in the tracking table when the hearing is scheduled. The agency can set up the activity rules to create a new activity or update an existing one when the public hearing is rescheduled or the hearing body is changed. The rule is active when the switch to Redo Activity with New Base Date is turned on. The system determines the updates based on the redo activity setting, the action, and the activity status.

The table here shows the automatic activity updates for different actions when the base date is the public hearing date.

Action

Current Activity Status

Redo Activity Setting

Automatic Tracking Update

Hearing is rescheduled.

Pending, In Progress, or Not Required

On

Recalculates the due date for the current activity based on the new hearing date and resets the status to Pending.

Hearing is rescheduled.

Pending, In Progress, or Not Required

Off

The due date stays as-is.

Hearing is rescheduled.

Completed

On

Creates a new activity with a new base date and due date. Sets the status to Pending. The completed activity stays as is.

Hearing is rescheduled.

Canceled

N/A

No changes are made to the base date or due date. The canceled activity stays as-is.

Hearing body is changed.

Any

N/A

Deletes all current activities with the old hearing body and creates all new activities with new hearing body. Sets the status to Pending.

Hearing is canceled.

Any except for Canceled

N/A

Cancels all activities.

Manually Updating Due Dates and Statuses

Although you can’t manually delete or modify system-added activities and their base dates, you can manually update the activity due date, activity status, and the date the activity was last updated. If an activity isn’t required, you can update the status to Not Required or Canceled.

Let’s take a look at how to update these activity attributes for a planning application.

  1. Go to the planning application.

  2. Select Planning Application then Activity Tracking in the left navigation panel.

  3. On the Activity Tracking list page, select the row of the activity you want to update.

  4. You can update these fields:

    Page Element

    Description

    Due Date

    Enter the date that the deliverable is due or the deadline for the action that should be taken.

    Activity Status

    Select a status from the drop-down list. Your agency may provide statuses in addition to the statuses in the system.

    Last Updated

    Enter the date when you updated the activity.

  5. Click Save.

Repeating an Activity for a Resubmitted Application

The Received Date activity that appears when the application is submitted can be repeated when the application is resubmitted. The Allow Resubmission switch must be turned on in the activity rule. Here’s how to reset the activity due date with a pending status if the application is resubmitted.

  1. On the Activity Tracking page, select the row of the activity based on the submission date.

  2. Change the status to Incomplete. This status is only available if the Allow Resubmission switch is turned on in the activity setup.

  3. Click Save.

  4. Click the Resubmit link, which is only available when the status is Incomplete.

  5. On the Resubmit page, the Resubmitted Date is automatically populated with the current date, and the New Due Date is calculated using the existing activity rule. You can change the Resubmitted Date and the due date will be recalculated. You can also override the due date.

  6. Click Save.

    The activity status resets to Pending.