Contents
1 Managing Public Users
- The Public User Registration Process
- Overview of Public User Accounts
- Accessing Public User Account Information
- Managing Public User Accounts
- Overview of Application Access for Contacts
- Managing Account Conditions
- Overview of Public Landing Pages
2 Completing a Planning Application
- Security Details for Completing a Planning Application
- Choosing an Application Type
- Getting an Online Fee Estimate
- Completing an Application
- Entering Contractor Information on Permit and Planning Applications
3 Using the Agency Springboard and Worklists
4 Managing Applications for Planning and Zoning
- Security Details for Managing Applications for Planning and Zoning
- Managing Transactions
- Copying an Application
- Canceling an Application
- Changing the Applicant on an Application
- Navigating to Planning Application Details
- Viewing the Planning Application Detail Overview
- Withdrawing an Application
- Reopening a Permit or Planning Application
- Working with Planners
- Working with Property Information
- Viewing Application Information
- Using Workflow
- Working with Reports
- Working with Meetings
- Working with Pre-application Outcome
- Working with Conditions of Approval
- Working with Contractors and Agents in Applications
- Working with Public Hearings
- Generating a Hearing Notifications List
- Working with Appeals
- Working with Application Contacts
- Applying Conditions to Applications
- Working with Attachments
- Working with Comments
- Working with Fees and Payments
- Viewing Project Summaries
- Working with Communications
- Working with Ad Hoc Communications
- Viewing Application Status History
- Working with Related Transactions
5 Working with Planning Application Expiration
- Security Details for Working with Planning Application Expiration
- Expiration Overview
- Working with Application Expiration
- Updating Application Expiration Status
6 Recording and Billing Time
7 Managing Plan Reviews
- Security Details for Managing Plan Reviews
- Plan Review Overview
- Managing Plan Review Cycles
- Using the Plan Review Console
- Working with Electronic Plan Reviews
- Managing Plan Reviewers
- Managing Plan Review Documents
- Performing Plan Reviews
- Managing Plan Review Comments
8 Managing Projects
- Security Details for Managing Projects
- Using Projects
- Adding a New Project
- Viewing and Updating Project Details
9 Tracking Planning Application Activities
- Security Details for Tracking Planning Application Activities
- Overview of Activity Tracking for Planning Applications
- Working with Planning Application Activities
10 Managing Property Information
- Security Details for Managing Property Information
- Viewing the Parcel Page
- Updating Parcel Information
- Viewing Transactions Associated with a Parcel
- Working with Property Attachments
- Applying Conditions to Parcels and Addresses
- Working with Parcel Genealogy Transactions
- Reconciling Provisional Parcels
11 Managing Contractor Information
- Security Details for Managing Contractor Information
- Contractor License Overview
- Adding Licenses to an Application Form
- Working with Contractor Licenses
- Adding Contractor Licenses
- Managing Contractor License Details
- Adding Contractor License Contacts
- Viewing Contractor License Use
- Managing Authorized Agents
- Applying Conditions to Contractor Licenses
12 Working with Maps
- Overview of Delivered Maps
- Using the Map Toolbar
- Viewing Map Markers
- Using the Main Map and Explore Your City Map
- Creating Map-Based Public Notification Lists
13 Working with Payments
- Security Details for Working with Payments
- Payment Flow Overview
- Making Payments
- Working with Cashier Sessions
- Reconciling Cashier Sessions
- Printing Deposit Slips
- Viewing Payment History
- Viewing Invoice History
- Viewing and Processing Refunds
- Viewing Payments On Account
- Creating Oracle Receivable Receipts
- Processing Returned Checks
14 Working with Accounting
- Generating Accounting Transactions and Journal Entries
- Viewing Accounting Transactions
- Reviewing Journal Entries
- Exporting Journal Entries
15 Working with Deposit Accounts
- Depositing Funds
- Paying Fees
- Refunding Account Balances and Fees
- Printing Deposit Account Statements