Scheduling Automated Action Retry

This topic describes how to set up the Business Rules Framework to retry actions that don't complete successfully.

You can set up the Business Rules Framework to retry any actions that don't complete successfully upon the initial action run.

Configuring automated action retry involves setting the:

• Action retry schedule.
• Agency-level action retry options.

Setting the Action Retry Schedule

Set up the Action Retry scheduled process to run in the Enterprise Scheduler Service.

1. Select Common > Process Monitor.
2. Click Schedule New Process.
3. On the Schedule New Process dialog, select Action Retry from the Name drop-down list.
4. Click Yes.
5. Skip the Parameters tab.

   There are no parameters for this process.

6. Select the Schedule tab, and select Using a schedule as the Run option.

   Select a Frequency, such as Daily and a start date and end date.

7. (Optional) You can specify the desired notification if needed.
8. Click Submit.

Setting the Action Retry Limit

You set the retry limit for the automated action retry feature at the agency level.

1. Select Common Setup > Agency.
2. Select your agency.
3. Locate the Business Rules Framework section on the Agency Information tab, and modify set the desired limit.

   Page Element	Description
   Automated Retry Limit	Set the number of times a failed action will be retried automatically. When this limit is reached, manual intervention is required. You can determine the number of times an action has been retried automatically on using the Retry Count column the Log Detail page for an unsuccessful action. For more information on the logging, see Viewing Business Rule Logs.

4. Click Save.

For more information on configuring agency settings, see Setting Up Agencies.