Public Sector Cloud - Workflow Activities Real Time

Description

Real time history information of workflow activity time duration facts by workflow transaction status.

Business Questions

This subject area can answer the following business questions:

• How much time elapsed between statuses in the workflow process?

• How many times did the agency staff alter the workflow during a given period?

• How much time elapsed between permit issuance and final inspection?

• What is the average number of workflow tasks by permit type?

• How many withdrawals were there in a given period?

Job Roles

The following job roles secure access to this subject area:

• PSC Building Inspector

• PSC Business Analyst

• PSC Chief Building Officer

• PSC Economic Development Officer

• PSC Finance Administrator

• PSC Inspections Supervisor

• PSC Permit Technician

• PSC Permits Application Administrator

• PSC Permits Supervisor

• PSC Plan Reviewer

• PSC Planning Coordinator

• PSC Principal Planner

• PSC System Administrator

Duty Roles

The following duty roles secure access to this subject area:

• Public Sector Agency Workflow Transaction Analysis Duty

Primary Navigation

Navigator > Permits > Permits > Workflow Tab

Time Reporting

This subject area supports workflow transactions history.

Time dimension is linked to Workflow Creation Date.

Transactional Grain

This subject area returns data at the grain of workflow activities (PSC_TS_WF_ACTIVITIES).

Special Considerations

None.