Reopening a Permit or Planning Application

Agency administrators can reopen permits or planning applications to add a new inspection, plan review or perform other actions based on the transaction status.

Agency administrators with the appropriate access can reopen applications from the Permit Applications or Planning Applications list pages, or the Overview page in the application details, using the Reopen Permit or Reopen Application option. You can reopen permits that have an expired, completed or closed, or withdrawn status. You can reopen the planning applications in the completed and withdrawn statuses. Once reopened, the agency administrator can update the permit or planning application to add a new inspection or plan review, or perform other actions based on the application status.

Here's how to reopen a permit or planning application:

1. Select the Permits or Planning Applications tile on the Agency Springboard.

2. On the Permit Applications or Planning Applications list page, find the permit, planning application, or preapplication that you want to reopen.

3. Click the three-dot Actions icon button in the row of the application that you want to reopen.

4. Click the Reopen Permit or Reopen Application menu option for a permit or planning application, respectively.

5. On the Reopen application drawer, use the following fields to update the permit or application information:

   Page Element	Description
   Update Workflow Activity Name	Select a workflow task from the available options. Note: Tasks that are within the parallel and inclusive gateways are not available. You must select the gateway entry node or a human task available on the page and navigate to the desired task.
   Update Transaction Status	By default, this field displays the status in which the permit or application was before it was reopened. From the drop-down menu, select the status to which you want to update the permit or planning application.
   Update Expiration Date	(Permits only) Enter a new date to provide an updated expiration date. Note: Only permits that had an associated expiration date associated with it before it was reopened will display this field.
   Reopen Reason	Enter a reason for reopening the permit or planning application.

6. Click Reopen.

You can also open the permit or planning application from the Overview page in the permit or planning application details, respectively.

Note:

Permits and planning applications can have conditions applied to them. Once reopened, the permits and planning applications will not have any previously applied conditions associated with them. After reopening, if you want, you must manually apply the conditions to the permits and planning applications.