Setting Up Agency-Level Email

Agency system administrators can configure agency specific sender email IDs and use them in ad hoc communications.

Use the Email Configuration page to define and manage the sender email address used in communications such as ad hoc communications from the agency.

To set up agency-level email:

1. Select Common Setup > Agency.

2. Click a row on the Agency Information tab.

3. On the Agency Information tab, scroll down and click the Email Configuration link. It will open in a new browser tab. After you are done with the page you can close that browser tab and go back to the Agency Information page.

4. In the Email Configuration page, click Add.

5. In the New sender email configuration drawer, enter values for the following fields:

   Page Element	Definition
   Description	Enter a description, for example, Building Department.
   Email	Enter the email address, for example, [e-mail].
   Enabled switch	Turn on this switch to enable this email address.
   Agency Default switch	Turn on this switch to make this email address the default.

6. Click Save.

If the agency uses the Business Rules Framework Notify on Error functionality, you must configure at least one Agency Default email enabled on the Email Configuration page which will be used as the sender email address on BRF error notification emails.

For more information, see the row for the Business Rules Framework in this topic Setting Up Agencies.