Landing Pages Overview

The landing pages provide an initial entry point for all types users to access the pages they need.

There are three landing pages that the agency can configure: Agency Springboard, Anonymous User Landing Page, and Registered User Landing Page. This topic summarizes them and their purpose.

Page	Description
Agency Springboard	Provides a starting point for agency staff to manage work. The Agency Springboard offers access to task lists and specific pages based on the user’s role in the agency, from supervisors and accounting staff to planners, permit technicians, and inspectors. For more information about the elements on the Agency Springboard, see Setting Up the Agency Springboard.
Anonymous User Landing Page	Also known as guests, anonymous users are residents, business owners, contractors, and so on, who have not signed in or are not registered. From the landing page, users can view an interactive map of the city, browse types of applications, start an application and access the Guide, which is a questionnaire users can fill out to find and save recommended application types for their project. For more information about the elements on the landing page for guests, see Setting Up the Landing Page for Anonymous Users.
Registered User Landing Page	Registered users are residents, business owners, contractors, and so on, who are registered in the system. From the landing page for registered users, applicants can initiate applications, pay fees, view applications and details, request inspections, and manage their own user account. For more information about the elements on the landing page for applicants who are registered in the system, see Setting Up the Landing Page for Registered Users.

Page

Description

Agency Springboard

Provides a starting point for agency staff to manage work. The Agency Springboard offers access to task lists and specific pages based on the user’s role in the agency, from supervisors and accounting staff to planners, permit technicians, and inspectors.

For more information about the elements on the Agency Springboard, see Setting Up the Agency Springboard.

Anonymous User Landing Page

Also known as guests, anonymous users are residents, business owners, contractors, and so on, who have not signed in or are not registered. From the landing page, users can view an interactive map of the city, browse types of applications, start an application and access the Guide, which is a questionnaire users can fill out to find and save recommended application types for their project.

For more information about the elements on the landing page for guests, see Setting Up the Landing Page for Anonymous Users.

Registered User Landing Page

Registered users are residents, business owners, contractors, and so on, who are registered in the system. From the landing page for registered users, applicants can initiate applications, pay fees, view applications and details, request inspections, and manage their own user account.

For more information about the elements on the landing page for applicants who are registered in the system, see Setting Up the Landing Page for Registered Users.

Agencies can configure the look and feel of the landing pages by changing these elements:

Banner Image
Welcome Message
Summary Message
Tile Labels
Tile Image
Color Theme for Background, Image Background, and Text of Each Section

For more information about setting up the landing pages, see Branding Your Offering.