Viewing Application Status History

You can view the history of application status changes on the Status History page in the application details.

Whenever the status changes for a transaction, the change is recorded and viewable in the Progress menu for the application. The status history is display only.

Reviewing the Status History

  1. Select Permits on the Agency Springboard.

  2. Click the row for a permit to access the detail.

  3. From the left panel, click to expand the Progress menu, and click Status History.

    Page Element

    Description

    Status

    Displays all of the transaction statuses that have been applied to the permit application.

    For a list of transaction statuses, see Setting Up Transaction Statuses.

    Updated By

    Displays the name of the person who performed the action that updated the status in the system.

    Updated Date

    Displays the date when the status changed for the application. The dates are displayed by the first to latest status.

    Reason

    Displays the justification for withdrawing an in-progress application or for canceling a pending application. A reason is required when the agency staff withdraws or cancels an application.