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• 1 Managing Public Users
  • The Public User Registration Process
  • Managing Public User Accounts
  • Managing Account Conditions
  • Overview of Application Access for Contacts
  • Overview of Public Landing Pages
• 2 Applying for a Business License
  • Choosing an Application Type
  • Estimating Fees
  • Completing a License Application
  • Entering Contractor Information
  • Completing a Single Application for Multiple License Types
  • Making Payments
• 3 Using the Agency Springboard and the Task List
  • Using the Agency Springboard
  • Managing Tasks
  • Using the Business License Worklist
• 4 Managing the License Applications List
  • Security Details for Managing Business Licenses
  • Managing License Applications
  • Copying an Application
  • Canceling an Application
  • Withdrawing an Application
• 5 Managing Business License Application Details
  • Navigating to Business License Activity Details
  • Viewing a Summary of Business License Activity
  • Changing the Applicant on an Application
  • Working with Specialists
  • Viewing Business Information
  • Using Workflow
  • Working with Consultation Outcome
  • Viewing Business Application Information
  • Working with Meetings
  • Working with Tax-Related Details
  • Working with Contractors and Agents in Applications
  • Working with Credentials
  • Working with Application Contacts
  • Applying Conditions to Applications
  • Working with Attachments
  • Working with Comments
  • Working with Fees and Payments
  • Working with Communications
  • Working with Ad Hoc Communications
  • Viewing Application Status History
  • Working with Related Transactions
• 6 Managing Contractor Registration
  • Overview of Contractor Registration
  • Navigating to Contractor Registration Details
  • Viewing a Summary of Contractor Registration Activity
  • Working with Contractor Registration
  • Renewing and Amending Contractor Registration
• 7 Managing Contractor Information
  • Security Details for Managing Contractor Information
  • Contractor License Overview
  • Adding Licenses to an Application Form
  • Working with Contractor Licenses
  • Adding Contractor Licenses
  • Managing Contractor License Details
  • Adding Contractor License Contacts
  • Viewing Contractor License Use
  • Managing Authorized Agents
  • Applying Conditions to Contractor Licenses
• 8 Working with Business License Inspections
  • Security Details for Working with Business License Inspections
  • Overview of Working with Inspections
  • Managing Inspections for a Business License Application
  • Managing Inspections for an Agency
  • Requesting and Scheduling Inspections
  • Modifying Inspection Requests
  • Assigning Inspections
  • Viewing Assigned Inspections
  • Reviewing Inspection Details
  • Viewing Inspection Documents
  • Viewing Inspection Results
• 9 Using the Inspector Application
  • Security Details for Using the Inspector Application
  • Performing Inspections on the Inspector Application
  • Viewing Inspection Tasks
  • Managing Scheduled Inspections
  • Working with Inspection Details
  • Working with Conditions
  • Reporting Inspection Time
  • Using Inspection Checklists
  • Submitting Inspection Results
• 10 Working with Business License Expiration
  • Expiration Overview
  • Viewing Business License Expiration
  • Updating Application Expiration Status
• 11 Managing the Business License
  • Overview of Business Licenses
  • Managing Business Information
  • Working with Business Location Information
  • Managing Business Licenses
  • Viewing the Business License
  • Applying Conditions to Business Licenses
  • Applying for a Business License Renewal
  • Applying for a Business License Amendment
  • Inactivating Business Licenses
• 12 Managing Property Information
  • Viewing Transactions Associated with a Parcel
  • Working with Property Attachments
  • Applying Conditions to Parcels and Addresses
  • Working with Parcel Genealogy Transactions
  • Reconciling Provisional Parcels
  • Security Details for Managing Property Information
• 13 Working with Maps
  • Overview of Delivered Maps
  • Using the Map Toolbar
  • Viewing Map Markers
  • Using the Main Map and Explore Your City Map
  • Creating Map-Based Public Notification Lists
• 14 Working with Payments
  • Security Details for Working with Payments
  • Payment Flow Overview
  • Working with Cashier Sessions
  • Reconciling Cashier Sessions
  • Printing Deposit Slips
  • Viewing Payment History
  • Viewing Invoice History
  • Viewing and Processing Refunds
  • Viewing Payments On Account
  • Creating Oracle Receivable Receipts
  • Reconciling Orphaned Payments
  • Processing Returned Checks
  • Reversing Payment Application Errors
  • Reversing or Voiding Offline Payments
  • Voiding Checkouts
• 15 Working with Accounting
  • Viewing Accounting Transactions
  • Generating Journal Entries
  • Reviewing Journal Entries
  • Exporting Journal Entries
• 16 Working with Deposit Accounts
  • Depositing Funds
  • Paying Fees
  • Refunding Account Balances and Fees
  • Printing Deposit Account Statements
• 17 Working with Processes
  • Using the Process Monitor
• 18 Working with Reports
  • Generating Reports
• 19 Using Accessibility Features
  • Overview of Accessibility
  • Using General Keyboard Shortcuts
  • Using the Keyboard with Data Collections
  • Using the Keyboard to Work with Page Controls