Working with Comments

This topic discusses how to use comments for parcels in the classic interface. Agency staff can view, modify, and add comments on the Comments page in the parcel record details.

You can add your own comments and work with comments in these categories:

• Favorite comments: Mark comments you use regularly as your favorite and access them easily on the Favorite comments tab.

• Standard comments: Select and post a comment from a list of predefined comments on the Standard comments tab.

• Recent comments: Select and post comments from a list of recently posted comments on the Recent comments tab.

Viewing and Modifying Comments

1. Access the detail page for the parcel you are working with.

2. Click the Comments link in the left panel to view the Comments page.

   You view a list of comments in the right panel.

3. You can modify, delete, or hide a comment from public view only if it was entered by you. Click the specific comment row to open the detail view and make changes.

   Note:

   Only authorized agency users can view, add or delete the comments for a parcel. Parcel comments are not displayed for public users. For more information, see Security Details for Managing Property Information.

4. Click Save.

Adding a New Comment

1. Access the detail page for the parcel you are working with.

2. Click the Comments link in the left panel to view the Comments page.

3. Click the Add Comment button to open the Add Comment page and enter a new comment.

   Turn on the Private switch, to keep a comment private and hidden from public view. You can also toggle between hide and show.

   Note:

   Only authorized agency users can add comments for a parcel. Parcel comments are not displayed for public users. Hence, the Hide from Public icon on the Add Comment page for parcels is locked and cannot be toggled.

   You can use the Rich Text Editor option for formatting your comment with tools such as the numbered list. The Link button allows you to embed a URL to display the text you enter. See Managing Comments to enable the option of Rich Text Editor formatting.

4. Click Save to post the comment and return to the Comments page.

Adding Favorite, Standard, and Recent Comments

1. You can post a comment that is already available in the system.

   On the Add Comment page, click the Select Comments button to view the three categories of comments:

   • Favorite: Comments that you have marked as favorite.

   • Standard: All the predefined comments available.

   • Recent: Comments that were recently posted.

2. Select a comment and click the Insert button to enter the comment.

Note:

If you want to mark a standard comment as your favorite, click the * (asterisk) button on the comment row. The Favorite tab will add the comment to its list.

Your agency administrator decides the duration for which a comment can be called Recent. The duration can be set up on the Managing Comments page.