Managing Offline Mode for Inspections

An agency can enable and configure offline data caching for the Inspector Application. Cached data is only used when there is no network connectivity. Otherwise, the inspector or inspector supervisor is interacting with information real-time from the agency server, then updating and saving the information directly to the agency server again.

You can enable offline data caching for the Inspector Application for inspector use on their mobile devices. When enabled and the Inspector Application is online, the system refreshes the cached data as soon as the inspector or inspector supervisor opens the Inspection Tasks for the first time and then at a frequency determined by the agency. Caching saves inspection data to the device so that when offline, the mobile application refers to the cached data to complete inspection tasks and save the necessary updates.

The application tracks each update while it is offline, and when it's back online, the application automatically synchronizes with the agency data and makes any updates to the agency data. Likewise, if there are changes in the agency data, such as an inspection being reassigned, rescheduled, canceled, and so on, that change gets updated in the downloaded data on the mobile device.

Note:

Complete data is always downloaded for the logged in inspector's current day inspections and overdue inspections on the Inspection Tasks page. Complete data includes all inspection records, some permit data, and the final permit attachments. The data that you cache before and after today is partial.

Open the Mobile Offline Configuration setup page. In the Ask Oracle search, enter Setup and Maintenance for Offerings. Select . Setup: Public Sector Permits > Permit Inspections > Manage Mobile Offline Settings.

Here's how to make offline mode available for inspectors to select on their devices:

On the Mobile Offline Configuration page, enter values for these fields.

Page Element

Description

Enable Offline Data Caching

Turn on to enable offline data caching for the Inspector Application.

When enabled here, the system can download required data for offline tasks to an inspector's device once the inspector has turned on offline mode. For more information, see Using Offline Mode for Inspections.

Check for Updates

Set an interval in minutes for checking for updates to the cached data. If any updates are found, the Inspector Application downloads them automatically. It checks for these updates:

  • New inspections assigned to the logged in inspector.

  • Inspections reassigned to other inspectors.

  • Inspections with changes to the scheduled date or time.

  • Inspection status if inspections are canceled.

Cache Before Today

Enter the number of days before today to cache partial data.

If you're an inspector or inspection supervisor working offline and try to access your inspections before or after today, you'll see partial information. You'll see the inspection details, permit overview, and permit conditions but not the checklist, checklist items, comments, attachments, and time recording.

Cache After Today

Enter the number of days after today to cache partial data including inspection details and permit overview information.

If you're an inspector or inspection supervisor working offline and try to access your inspections before or after today, you'll see partial information. You'll see the inspection details, permit overview, and permit conditions but not the checklist, checklist items, comments, attachments, and time recording.

When you enable mobile offline data caching, consider the following items:

  • The amount of free space on the device determines the amount of cache that you want to download to the mobile device. A large number of overdue and today's inspections including attachments may consume more space in a device's cache..

  • Each inspection is a separate unit of work. If there is a synchronization issue for one inspection, that issue doesn't have an impact on the other inspections.