Delivered AI Agents

The delivered AI agents provide predefined AI functionality using Oracle AI for Fusion Applications.

Your agency can use delivered agents out-of-the-box or as templates to create your own. For more information about setup, including embedding the AI Assist button for access to agents, see Integrating with AI Agents. Some agents require the agency to provide a Retrieval-Augmented Generation (RAG) document, which enhances a large language model's (LLM) responses by providing it with external, factual information.

In the AI Agent Studio, select the PSC family in the search bar to view the available AI agents. Agents in Common Components retrieve application-related information from multiple products.

Let's take a look at the delivered AI agents for Oracle Permitting and Licensing, listed under the Family PSC:

Product: Common Components

AI Agent	Product	Pages	Agent Delivery Type	Description
Inspection Summary	Common Components	Requires agency setup on extensible pages.	Template	Summarize a permit or business license inspection and output in formatted HTML.
Plan Review PreScreener	Common Components	Requires action tile setup on registered public user landing page for Permits and Planning and Zoning	Template Runnable or Packaged	Features AI image recognition and code comparison to assess the completeness and currency of a submitted plan set. For more information about runnable agents, see Using Packaged AI Agents.
Public Document Agent	Common Components	Registered User Landing Page Guest User Landing Page Apply Page	Template	Designed to provide precise, reliable answers strictly based on the contents of the provided documents. The assistant references specific sections or excerpts when possible. If an answer can't be found within the provided materials, the assistant clearly states that the information is unavailable. The agency provides the Retrieval-Augmented Generation (RAG) document for this agent.
Reference APO Assistant	Common Components	Requires agency setup on extensible pages	Template	Retrieves APO (address, parcel, and owner) and district information. This agent has access to reference parcels, reference addresses, reference owners, and reference districts tools.

Product: Business Licenses

AI Agent	Product	Pages	Agent Delivery Type	Description
Agency Business License Assistant	Business Licenses	Requires agency setup on extensible pages: Licenses list page and license details	Template	Retrieves business license application-related information.

Product: Code Enforcement

AI Agent	Product	Pages	Agent Delivery Type	Description
Code Enforcement Case Assistant	Code Enforcement	Requires agency setup on extensible pages	Template	Helps agency staff to do quick inquiries on cases like unassigned cases, active cases, all cases, and case time lines.
Code Enforcement Reported Incident Checker	Code Enforcement	Requires agency setup on extensible pages	Template	Leverages an agentic workflow to automate the incident review process, including identifying duplicate incidents, assigning cases based on workload, and sending assignment emails.
Incident Analyzer	Code Enforcement	Requires agency setup on extensible pages	Template	Analyzes incidents to provide a summary to agency staff based on questions asked about incoming, overdue, and unassigned incidents.

Product: Permits

AI Agent	Product	Pages	Agent Delivery Type	Description
Agency Permit Assistant	Permits	Requires agency setup on extensible pages: Permit Applications list page and permit details	Template	Uses the Permit Application Finder tool to retrieve permits and permit-related information.
Contractor License Assistant	Permits	Requires agency setup on extensible pages: Contractors list page and contractor license details	Template	Retrieves contractor licenses and related information, including contractor license facts.
Permit Inspection Assistant	Permits	Requires agency setup on extensible pages: Pages in the Inspector Application, including Inspection Tasks, Inspection Overview, Inspection Result	Template	Retrieves inspections, inspection comments, inspection checklists, inspection checklist items, and instructions. The agent has access to inspections, inspection comments, checklist and checklist items, and business objects to provide users with inspection details.

Product: Planning and Zoning

AI Agent	Product	Pages	Agent Delivery Type	Description
Agency Planning Assistant	Planning and Zoning	Requires agency setup on extensible pages: Planning Applications list page and planning application details	Template	Retrieves planning application-related information.
Assign Planner	Planning and Zoning	Requires agency setup on extensible pages: Planning Applications list page	Template	Helps agency staff find the best planner for a planning and zoning application.
Planning Activity Assistant	Planning and Zoning	Requires agency setup on extensible pages.	Template	Retrieves planning activities associated with a planning and zoning application.
Preapplication Agent	Planning and Zoning	Preapplication Outcome Page	Template	Combines the application data, zoning district information, and requirements from the municipal codes to deliver the preapplication outcome response in natural language to the user. The agency provides the Retrieval-Augmented Generation (RAG) document for this agent.

Preapplication Agent Team

Oracle delivers the Preapplication Agent Team in the AI Agent Studio and embedded on the Preapplication Outcome page. You can use this template or copy the template to create an agent of your own. The Preapplication Outcome AI Agent helps to analyze the Resource Advisory Council’s (RAC) documents and provide zoning preapplication outcomes. It helps to validate whether the applications and projects meet the local or state government requirements.

For more information about the Preapplication Outcome page, see Working with Preapplication Outcome.

Incident Analyzer

The Incident Analyzer analyzes incidents to provide details to agencies based on questions asked about incoming, overdue, and unassigned incidents.

Oracle delivers the Incident Analyzer in the AI Agent Studio. Use the template to create an agent of your own.

You will need to first enable the AI functionality in Permitting and Licensing for Code Enforcement. After you select Change Feature Opt In for the Code Enforcement offering, select the Enable checkbox for "Enable AI Functionality for Code Enforcement."