Viewing Business Application Information

You review information captured during the application intake that is specific to the business license application type on the Application Details page. Agency staff with appropriate permissions can update the details captured from the application.

When an agency designs the intake form for a specific type of business license application, they use elements that capture the information necessary for evaluating adherence to business license requirements. For example, for a restaurant application, the application details might include data about fire safety, seating capacity, site use, and parking. The application details might also include requirements for application submittal.

Go to the License Applications list page. One way to do this is to select the License Transactions tile on the Permitting and Licensing home page.

On the License Applications list page, click the row for the selected business license application or consultation to open the license activity details.

The fields available to update depend on the fields added when the intake form was designed and can include amendment information, industry classification, and custom fields.

Updating Amendment Information

Depending on agency setup, applicants can submit an origination or amendment application with a Proposed Effective Date that requests when the license or amendment should take effect. Agency staff review the requested date and can approve it or specify a different Approved Effective Date, depending on the license activity. For more information, see Applying for a Business License Amendment and Completing a License Application.

Expand the Application section in the left pane navigation and click the Application Details menu item.

On the Application Details page, click the Edit button.

The assigned specialist can decide the date when the business can start using these fields:

Page Element	Description
Proposed Effective Date	Displays the date requested by the applicant for the license or amendment to become effective.
Approved Effective Date	Enter the date approved by the agency. For origination applications, this date becomes the license Effective Date when the application is completed. For regular amendment applications, this date determines when the approved amendment takes effect but does not replace the existing license Effective Date. Note: If you leave this field blank, the system uses the applicant's Proposed Effective Date, if provided.

Page Element

Description

Proposed Effective Date

Displays the date requested by the applicant for the license or amendment to become effective.

Approved Effective Date

Enter the date approved by the agency. For origination applications, this date becomes the license Effective Date when the application is completed. For regular amendment applications, this date determines when the approved amendment takes effect but does not replace the existing license Effective Date.

Note:

If you leave this field blank, the system uses the applicant's Proposed Effective Date, if provided.

Note:

After a license is issued, update the Effective Date from the Activity Summary page rather than changing the Approved Effective Date. Updating the Effective Date recalculates the license Expiration Date according to the configured expiration rules, including for future-dated licenses. Changing the Approved Effective Date after license issuance doesn't update the license Effective Date.

See the details in the section Applying for Future-Dated Business Commencement in the documentation for Completing a License Application.

Additionally, applicants and agency staff have the option of submitting their amendment application with an option to reactivate an inactive license.

The assigned specialist reviews the application and decides the date when the business license can change to an active status.

Page Element	Description
Reactivate License	Review the option enabled by the applicant. You can turn off the checkbox if you want to complete the amendment without reactivating.
Proposed Effective Date	Displays the proposed date from which the business license will be active—entered by the applicant. If the applicant leaves this field blank, the date on which the amendment application is approved will be the effective date of license reactivation.
Approved Effective Date	Enter the date approved by the agency for the license to become active. Use this field for both regular amendment applications and amendment applications that reactivate an inactive license. For a reactivation amendment, the Approved Effective Date becomes the new license Effective Date after the application is completed. If you leave this field blank, the system uses the Proposed Effective Date. The Expiration Date is then calculated according to the configured expiration rules.

Page Element

Description

Reactivate License

Review the option enabled by the applicant. You can turn off the checkbox if you want to complete the amendment without reactivating.

Proposed Effective Date

Displays the proposed date from which the business license will be active—entered by the applicant.

If the applicant leaves this field blank, the date on which the amendment application is approved will be the effective date of license reactivation.

Approved Effective Date

Enter the date approved by the agency for the license to become active. Use this field for both regular amendment applications and amendment applications that reactivate an inactive license. For a reactivation amendment, the Approved Effective Date becomes the new license Effective Date after the application is completed. If you leave this field blank, the system uses the Proposed Effective Date. The Expiration Date is then calculated according to the configured expiration rules.

See the section Reactivating Licenses in the documentation for Inactivating Business Licenses.

Note:

The Approved Effective Date field is intended for agency staff. Applicants request an effective date by entering a value in the Proposed Effective Date field. Agencies should configure the Approved Effective Date field so that it is available only to agency staff.

Update available fields on the page.
Click the Done button to save.

For information about updating the Effective Date after a license has been issued, see Viewing a Summary of Business License Activity.

Working with Industry Classification

This section appears depending on your agency's setup to collect North American Industry Classification System (NAICS) codes for the business. The agency determines whether an applicant can select 1 or more NAICS classifications for a business license type to represent more than 1 classification for the business license application.

For more information about industry classification fields that can be added to an intake form for business license applications, see Using Predefined Field Groups.

Viewing Additional Fields for an Application

Agencies can set up a variety of user-defined fields on the intake form for an application type. After the application is submitted, you can review the fields on the Application Details page. For more information about adding user-defined fields to an intake form, see Working with Fields.