Resubmitting an Application
When agency staff request corrections to a Permit or Planning and Zoning application during Application Acceptance, the application status changes to Awaiting resubmittal. Review the verification information, update the application in intake, and resubmit it.
When an application is in Awaiting resubmittal status, the Application prescreening attention tile on the Registered User Landing Page and Application Details page indicates that corrections are required.
The applicant can select Update Application from the Registered User Landing Page, Application List, or Application Details page to open the application in intake, make the required changes, and resubmit it.
The Attention tile includes these actions:
| Action | Description |
|
Update Application |
Opens the application in intake so you can make corrections. |
|
View Details |
Opens the Application verification drawer, where you can review notes describing missing or incorrect application information and attachments that need to be added or updated before resubmitting the application. |
Correcting and Resubmitting an Application
To correct and resubmit an application:
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Open the application that is in Awaiting resubmittal status.
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Select View Details from the Application prescreening attention tile to review the verification notes describing what needs to be corrected or updated.
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Select Update Application.
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In intake, select View Details to open the Application verification drawer.
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Update the required information in intake.
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Select Resubmit.
The application status changes to Submitted. The application goes through Application Acceptance again. If AI-assisted verification is configured for the application type, the workflow agent evaluates the resubmitted application again.
If the verification is complete and no corrections are required, the application moves to In process, the Application Acceptance task is completed, and the next workflow task begins.
Updating Application Information in Intake
When correcting an application before resubmitting it, you can update the Application Description, Application Information, Attachments, Contacts, and Contractors sections in intake. You can correct missing or incorrect application information, add or update supporting attachments, and update contact or contractor information as needed. The available actions for updating contractors depend on your application access and role.
For more information about updating contacts and contractors, see Working with Application Contacts and Working with Contractors and Agents in Applications.