Record issues on Redwood pages
You can now record issues on pages built with Visual Builder Studio (Redwood pages) in Oracle Fusion Cloud Applications. Use Record Issue from the Settings and Actions menu to start a recording. After you're done, stop the recording. You can choose to copy the recording ID or access it later from Notifications.
Help desk uses the recording to speed up troubleshooting and bug resolution.
Steps to enable and configure
Your administrator grants you permission to record an issue to telemetry.
Access requirements
Make sure your security administrator assigns roles that inherit the following privileges to the appropriate users:
| Privilege status | Privilege name and code | Purpose |
|---|---|---|
| Existing | Record and View Issue FND_RECORD_AND_VIEW_ISSUE_PRIV |
To create a basic recording |
| Existing |
Set Issue Recording Advanced Options |
To set advanced options before starting the recording |
| Existing |
View Version Information |
To see the versions that technical components of the application are on |