Create Receipt Returns Using a Redwood Page

Welcome to the demonstration on how to create a receipt return using a Redwood page. We'll begin the demonstration by navigating to the Inventory Management landing page. We'll next click on the task drawer to display the tasks within the Receipts work area. We'll click on the task Receiving Returns. You will see the new Returns Redwood page. The page is automatically filtered by those returns that are in pending fulfillment status.

You can review the return details by scrolling through the return lines. You can see the supplier, advanced network devices, the supplier site, et cetera. You can also edit existing returns by clicking on the edit icon. You can review return details, return lines, etc. You can also edit at the return line level by clicking the edit action. Once we've reviewed the existing return, we can cancel out by clicking the Cancel button.

In this demonstration, we're going to show how to create a new return. We'll go ahead and click on the Create Return button. You can enter the return details on the New Return page. We'll begin by selecting the return type. Various return types are supported, including customer, organization, receiving, supplier, and unreferenced.

We'll go ahead and create a return to supplier. You can optionally enter a description or a one-time ship-to location. We'll go ahead and specify the supplier. We'll go ahead and select advanced network devices. We also need to specify the supplier site. We'll scroll down on the page and click the Add button under return lines.

You can search by a number of attributes, including receipt number, item, purchase order, etc. In this case, we're going to go ahead and create a return against receipt number 33949. Once we've identified the receipt number, we'll go ahead and click on the checkbox.

We'll scroll through and review the details of the receipt number. We can see the associated purchase order, purchase order line number, and schedule number. We'll also confirm that the receipt number is correct. And we can review the transaction date. Once we're satisfied with the details, we'll go ahead and click on the Add button.

We'll review the return lines. And we'll take a look at the actions. You can see that we can edit. We can split. And we can also delete the line. We'll go ahead and click on the edit action. We'll review the return line details. We'll see that it's for item INV-100, the item description returned from sub-inventory, etc. We can scroll down on the page, and we can review other details, such as attachments, additional information, tax determinants, inventory attributes, and the order details.

Once we've reviewed our information, we'll go ahead and enter the return quantity. In this case, we're going to go ahead and return a quantity of two. Once we've entered the return quantity, we'll go ahead and click on the Update button. You can see now that the return quantity is specified as two. We've entered the details for the return. Next, what we'll do is we'll click on the Submit button to submit the return.

Once the return has been completed successfully, we'll be presented with a toast message indicating the return number has been submitted. This completes the demonstration on how to create a receipt return using a Redwood page.