Enhancements to Query of Products

You can get a list of products (assets), upto the root parent (package) level, that are installed in a given service address or with a given Service ID.

In addition, you can also get a list of products (assets) that are installed with a given product offer name and ID.

The business benefit of this feature is that CSPs can decide to allow a prospect or subscriber to purchase new services in the same service address or with the same service ID or to decide on bulk upgrade/downgrade of existing services.

Steps to Enable

You don't need to do anything to enable this feature.

Access Requirements

This feature can be accessed using System Integrator and Support Specialist roles.