Assignment of Exception Categories to Payables Exceptions

Generate the Payables Exception Report to view the invoice exceptions grouped by the exception categories. You can use the report to delegate specific exceptions to resources for reviewing and resolving them.

The report lists all exceptions of type Holds, Import Rejections, and Approval Rejections. They are assigned exception categories based on the action required to resolve them. So, you can use the categorization to quickly determine the type of action for resolving the exception.

Exception Categories

The following categories are supported.

  • Business Rule: Exceptions that are placed due to organization policies. For example, matching holds like billed quantity exceeding ordered quantity over the defined tolerance.
  • Configuration: Exceptions that are placed due to inactive or missing setups.
  • Tax Calculation: Exceptions encountered during the tax calculation process.
  • Transaction: Exceptions that are placed due to incorrect, incomplete or missing data on the transaction. For example, line variance hold placed on invoice when header amount doesn't match the total of invoice line amount, invalid supplier site used during importing an invoice, and so on.

Generate the report by running the task Run Payables Exception Listing from the Tasks pane on the Invoices landing page. You will receive the report through in-app notification. While submitting the request to generate the report, you can opt to be notified by an email. The exception listing request supports following parameters.

  • Exception Type: Type of exception like Holds, Approval Rejections, Import Rejections
  • Ledger
  • Business Unit
  • Source
  • Supplier
  • Exception Category
  • Notify: User who should be notified with the report output.

Sample Report Output

Sample Report Output

The business benefits include

  • Increases efficiency by streamlining exception assignment for user action.
  • Improves decision-making for Payables Managers in resource allocation.

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

Access Requirements

Users who are assigned these Payables privileges can access this feature.

  • Validate Payables Invoice
  • Import Payables Invoice