Service Excellence Continuing Investments

Our ongoing investment in service excellence has a focus on overall usability, resiliency, performance, and security. This work is based on monitoring performance trends, reviewing common use patterns, analyzing service requests, and participating in many discussions with customers.

Usability:

  • Revenue recognition in Cloud Project Management is now synchronized with Revenue Management by providing satisfaction event adjustments for project contract amendments with additional improvements in tracking and auditing of events. This capability reduces the need for manual adjustments due to user error and eliminates delays in the period close process. This also simplifies the reconciliation process by displaying additional attributes for the project lines within the Revenue Management Line Reference tab. In 25C additional attributes are added to facilitate the reconciliation process by capturing and displaying in Revenue Management the project's major version line number. 
  • Organizations are provided a solution for identifying and reporting the net asset or liability position of an open performance obligation, in support of period-end disclosure reporting. Refer to the Contract Asset and Contract Liability Netting for Revenue Contracts FAQ 2435 collateral for an overview and details on how to create a custom Business Intelligence report to view the net position of your revenue contracts at the ledger, contract or performance obligation level. 

Improvement:

  • On-account credit memos generated in Oracle Subscription Management are now interfaced to Revenue Management through Oracle Receivables.
  • The Fixed Asset Lease Import file-based data import template now includes a new column called Allow Liability Settlement, which was added for a new feature under development.

Steps to Enable

You don't need to do anything to enable this feature.