Integration between OnPrem ECM and Cloud CRR (US-SAR)
Users will now have the capability to submit the US SAR report through the CRR CS Cloud using the OnPrem ECM application. This functionality will also enable the transmission of report status and feedback from the US SAR Cloud application to the On-Prem ECM application.
The OnPrem ECM batch service will retrieve the most recent updates from CRR CS cloud reports to synchronize the status between OnPrem ECM and CRR CS.
Supporting Oracle's on-prem ECM allows clients to integrate Oracle CRR CS with their existing case management system.
Steps to Enable
You don't need to do anything to enable this feature.