AI Investigator Customer Profile Memory for Bio and Narrative

AI Investigator now uses customer profile memory in the background to enrich customer bio content and previous case history, helping produce more tailored investigation narratives. There is no new UI element associated with this change.

This improves the relevance and quality of investigative output by giving AI Investigator more context about the customer and their relationship with the bank, which can lead to more accurate and useful narratives.

Steps to enable and configure

Not applicable

Key resources

See the latest documentation.