Shift Types in Workforce Schedules

You can ensure the accuracy of your workforce schedules by defining and managing shift types for your workloads and shifts. Shift types can be on-call or work, and work shift types also have productivity percentages.

• HCM integration specialists can import workload with shift types.
• Schedulers can generate schedules based on shift type, for example, generating on-call schedules that have only shifts with the On-Call shift type. Schedulers can see and edit the shift type.

Desktop Schedule Showing the Shift Type in the Hover Shift Details

Edit Shift Panel Drawer Showing the Shift Types Drop-Down List

Coverage variances account for the scheduled shift productivity set with the shift type.

This feature helps schedulers generate and maintain accurate workforce schedules.

Steps to Enable

Contact your customer success manager or salesperson to uptake this controlled availability product because it has additional licensing requirements.