Multilingual Support for the Candidate Experience V2 Skill

Candidates can now chat with the Oracle Recruiting Assistant through the career site in any of these languages – English, Portuguese, German, Italian, Arabic, Dutch, French, and Spanish. The Candidate Experience V2 skill (CE V2) has been enhanced to provide support for these languages. 

NOTE: Brazilian Portuguese and Canadian French aren’t currently supported. 

As an administrator, you need to complete these additional tasks in Setup and Maintenance:

  • You can define synonyms in multiple languages using the Configure Recruiting Assistant Synonyms task. However, you must first define the synonyms in English and then in the other languages.
  • Run the Sync Data with Recruiting Digital Assistant scheduled process, which will sync all the synonyms defined in the supported languages.
  • Enable resume parsing in multiple languages using these tasks:
    • Recruiting Category Provisioning and Configuration – Edit the Profile Import Partner integration category and select the languages that are installed in the Oracle Fusion Cloud application environment for your resume parser.
    • Recruiting Category Enablement – Edit the details of your resume parser under the Profile Import integration category and set the supported languages to the installed languages.

With this feature, candidates can have a seamless experience interacting with the Recruiting Assistant in the same language as that of the career site.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

  • The language of the Recruiting Assistant is automatically set to the language of the career site. However, if the language of the career site isn’t supported by the CE V2 skill, the conversation will continue to be in English. 
  • By default, English and the language of the career site are available in the CE V2 skill. If you need to use the other supported languages, you need to install them in the Fusion Cloud application environment. 
  • Once a candidate starts the conversation in a specific language, they won’t be able to change the language in the middle of the conversation. 
  • English, which is the primary language of the CE V2 skill, has to be installed. If it’s not installed, the Sync Data with Recruiting Digital Assistant scheduled process will fail. 
  • You can’t change the primary language while extending or cloning the CE V2 skill.
  • If you’re using Arabic, you’ll need to enter dates using Western Digits (0-9), as Arabic digits aren’t supported currently.
  • When using Arabic, we recommend testing different resume parsers and selecting the best fit to ensure that it extracts the correct information in order to get matching jobs.

Key Resources

For more information, refer to these topics in Oracle Help Center: