Workforce Scheduling with Existing Absences

Get a more streamlined experience with new enhancements that now allow WFM Scheduling to recognize future dated absences and build the worker's schedule accordingly. For example, if a worker records a full day absence for a particular day, they won't be assigned any work shifts for that day. When you run the Evaluate Absences process, it saves the absence duration and only recalculates the plan breakdown. Previously, the Evaluate Absences process considered a day without any work shifts as a nonworking day, and set the absence duration to 0.

WFM Scheduling recognizes future dated absences and builds the worker’s schedule accordinglyWFM Scheduling recognizes future dated absences and builds the worker’s schedule accordingly

Steps to Enable

You don't need to do anything to enable this feature.