Evaluate Journey Task Performers and Owners During Task Initiation
We have enhanced the journey task configuration by giving you the ability to evaluate task performers and owners during task initiation instead of task allocation. You can select the Evaluate task performer and owner when task is initiated option when you configure a task.
This feature is applicable in these scenarios:
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When a task is dependent on another task.
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When a task is deferred based on a delay duration.
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When a journey is deferred based on days for initiation.
Use Case | Evaluate task performer and owner when task is initiated - Disabled | Evaluate task performer and owner when task is initiated - Enabled |
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When a task is dependent on another task. For example:
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Task performer and owner for the dependent task are evaluated as soon as the task is assigned.
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Task performer and owner for the dependent task are evaluated only when the preceding task is completed, and the dependent task is initiated or activated.
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When a task is deferred based on a delay duration.
For example:
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Task performer and owner for the task are evaluated as soon as the task is assigned.
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Task performer and owner for the task are evaluated only when the task is initiated or activated.
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When a journey is deferred based on days for initiation. For example:
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Task performer and owner for all journey tasks are evaluated as soon as the journey is assigned.
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Task performer and owner for all journey tasks are evaluated only when the journey is initiated or activated.
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Option to Evaluate Task Performer and Owner When Task is Initiated
Line Manager Owner and Performer Before Assigning
Line Manager Owner and Performer After Assigning
Ensures that the journey task is assigned to the appropriate performer when the task is activated.
Steps to Enable
To evaluate the journey task performer and owner when the task is initiated, instead of assigned, refer to this topic: Can the journey task performer and owner be evaluated when the task is initiated?
Key Resources
For more information about journeys, refer to the Implementing and Using Journeys guide on Oracle Help Center.
Access Requirements
You must be granted the Manage Journey (ORA_PER_MANAGE_JOURNEY_TEMPLATE) aggregate privilege to work on journey templates.