Details of Preceding Completed Journey Task Displayed in Current Journey Task

You can now view details of the preceding completed journey task when performing the current journey task.

Consider these use cases:

• An employee answers a questionnaire related to procuring laptop and other accessories. On completing the task, the IT Admin is notified and when they perform their task, they are able to view the answers provided by the employee in order to procure the required equipment as necessary.

• A line manager completes a feedback questionnaire task for an employee on probation. The employee can view the feedback and acknowledge the same.

Edit the Task to Configure Display of Preceding Task

Configuration to Display the Preceding Task in Journey

Task Completed by Manager before Employee can View Preceding Task

Option for Employee to View Preceding Task before Acknowledging

View Preceding Task from Current Task

Users can view details of a previously completed task from the journeys UI and don't need to rely on custom reports.

Steps to Enable

For more information, refer to this topic: How do I configure a task to display details of a preceding completed task?

Tips And Considerations

• You can view the preceding task information only for the below task types:

  • Advanced Task

  • Configurable Form

  • Document

  • Manual Task

  • Native Electronic Signature

  • Questionnaire

  • Report

  • Video

• You can view the preceding task only under the My Journeys, Assigned Journeys, Team Journeys and Organization Journey tabs, and not under the My Tasks tab.

• This feature can be configured only on the Redwood Journey Template page.

Key Resources

For more information about journeys, refer to the Implementing and Using Journeys guide on Oracle Help Center.

Access Requirements

You must be granted the Manage Journey (ORA_PER_MANAGE_JOURNEY_TEMPLATE) aggregate privilege to work on journey templates.