Pay Policy Advisor - AI Agent

The Pay Policy Advisor is your AI-powered digital assistant for company pay policies, designed to provide clear, accurate answers about payroll rules, compensation processes, and best practices. This digital worker simplifies complex pay-related topics by retrieving information directly from your organization’s official documents and delivering easy-to-understand guidance.

Powered by Oracle’s AI Agent framework and advanced large language models (LLMs), the Pay Policy Advisor interprets your natural language questions and responds with personalized, policy-backed answers.

With the Pay Policy Advisor, you can:

• Instantly access current pay policies including payroll schedules, deductions, time tracking, overtime, bonuses, and special pay
• Get step-by-step guidance on payroll processes—from submitting time to resolving paycheck discrepancies
• Receive clear answers to common payroll scenarios (e.g., final pay after termination, corrections to missed hours, or off-cycle payments)

Simplifies payroll understanding for employees

• Delivers fast, accurate explanations that reduce confusion and payroll-related support requests.

Improves compliance and minimizes payroll errors

• Guides users through complex pay rules and company-specific requirements to avoid mistakes.

Increases employee confidence and transparency

• Provides employees with consistent, trustworthy answers about how and when they are paid.

Reduces administrative effort for payroll teams

• Automates routine inquiries so payroll professionals can focus on higher-value tasks.

Ensures accurate, policy-based guidance

Connects directly to your organization’s current pay policies for consistent, up-to-date information.

Accessible Anytime with Natural Language:

• Offers a conversational, always-available assistant that responds in plain language—simple to use from anywhere, at any time, and no training required.

Steps to Enable

• Your environment must have the appropriate services for Oracle Applications Platform deployed. For more information, see FAQ2521 on My Oracle Cloud Support

• Set the Enable Security Console External Application Integration (ORA_ASE_SAS_INTEGRATION_ENABLED) profile option to Yes, and enable permission groups for the appropriate roles. See Access Requirements for AI Agent Studio

• To learn how to set up AI agents for Redwood pages, see Create AI Agents Using Preconfigured Agent Team Templates

You need to configure security to use this feature. See the Access Requirements section.

Tips And Considerations

However the company policy documents must be added as tools for this agent.

You can now view all available AI Agents from the AI Agents work area.

You can do these things in the AI Agents work area:

• Search for available agents
• View your conversations with agents
• Start or resume a chat session with an agent

Access Requirements

The agents you can view depend on the roles and privileges assigned to you. To access this agent, your role must be explicitly granted access to it by an AI Studio Administrator.

You can now view all available AI Agents from the AI Agents work area. Go to Navigator, select Me, and then AI Chat.

You can do these things in the AI Agents work area:

• Search for available agents
• View your conversations with agents
• Start or resume a chat session with an agent