Integrating with New FTI SAIG Mailbox

Beginning with the 2024-25 FAFSA award year, as a result of the changes to the 24/25 ISIR format, every institution enrolled to receive ISIRs will be required to utilize a new FTI SAIG mailbox that aligns with updated security requirements for receiving and sending FTI data within the ISIR.

  • The system will utilize the new FTI-SAIG software in order to begin receiving and sending 24/25 ISIR data and forward
    • The enhanced SAIG software is used for all award years as it will offer connectivity options to both the SAIG and FTI-SAIG mailboxes
    • The upgraded SAIG software includes increased security in the authentication process to identify FTI-SAIG authorized users
  • The system will be upgraded to a new TD Client version
    • The new TD Client version will be utilized for all file types and all award years going forward (includes all ISIR files, all COD files, and all NSLDS files for all award years)
  •  The system will receive the 24/25 award year ISIR files and forward via the new FTI-SAIG mailbox including:
    • IDAPXXOP (XX is the award year) - Daily Electronic Application ISIRs
    • IDSAXXOP (XX is the award year) - Daily ISIRs
    • IGCOXXOP (XX is the award year) - CPS Daily ISIRs - ISIRs generated by institutional corrections
    • IGSGXXOP (XX is the award year) - CPS Pushed ISIRs  - System-Generated
    • IGSAXXOP (XX is the award year) - CPS Pushed ISIRs
    • COREXXOP (XX is the award year): Electronic Correction Errors
    • EAPRXXOP (XX is the award year): Electronic Application Rejects
    • SIGAXXOP (XX is the award year): Signature Record Errors
  • The system will send 24/25 award year ISIR files and forward via the existing SAIG mailbox including:
    • CORRXXIN (XX is the award year): ISIR Corrections
  • The existing TD Client Management UI can be used to enable or disable the new TD Client that is associated with the existing SAIG and new FTI-SAIG mailbox and include a TD Client health check for the new mailbox
    • Existing screen and toggle switch will be used for the TD Client module associated to existing SAIG mailbox
    • A new toggle switch will be used for the new TD Client module associated to the new FTI-SAIG mailbox
    • The existing check TD Client health verbiage / button section will provide a response for each TG Mail Mailbox indicating the health of each mailbox separately
  • The system will allow a user to update / sync up the new TG Number and Password information associated with the new FTI-SAIG mailbox to match the password set with the DOE via the existing SAIG Administration UI
    • A new section for the new TG Number and Password associated with the new FTI-SAIG mailbox will be duplicated on existing SAIG Administration UI   
  • The existing rest API for pushing and pulling files from VUG will remain in its current form (files will be stored in the same folder for other files)

Steps to Enable

Use the Opt In UI to enable this feature. For instructions, refer to the Optional Uptake of New Features section of this document.

Offering: Student Financial Aid

  • Once enrolled, log into Federal Tax Information Transaction Delivery Community Manager (FTI-TDCM) portal using your credentials and export the provided INI and RTM Certificate files. You will also need to retrieve the Approval Code 
    • You can export the INI file from the Security subtab under the main Participants tab by clicking the Export INI button
    • You can export the RTM Certificate file from the Security subtab under the main Participants tab by clicking the Export Runtime button
    • You can retrieve the Approval Code value from the Approval Code text box in the same Participants section
  • You should then open an SFP SR and title it "INI File for FTI SAIG Mailbox Setup" and attach the exported INI file, the Runtime Certificate file, and the Approval Code (via word doc or text snippet). This will allow SFP support to complete the mailbox setup for your institution once the release is live.
  • Upon receipt of your exported INI and Runtime file in addition to the Approval Code via service request, Oracle’s SFP support team will begin the backend setup activities for your FTI SAIG mailbox
    • You must ensure the FTI TD Client mailbox is in a status of Suspended on the SFP TD Client Management UI. The mailbox will not be connected if in a status of Active prior to the next steps.
    • SFP support will require a screenshot of the UI in a Suspended status for the FTI TD Client Mailbox prior to loading any INI file to an environment
  • Once the mailbox setup is complete and the FTI TD Client mailbox is Suspended, you must set the FT Number and new Password information associated with the new FTI-SAIG mailbox on the existing SAIG Administration UI in order to use the new FTI mailbox. User will require the "SAIG Management" permission to do so.
    • You can refer to the  SAIG Administration section of the User Guide for guidance on how to update an SAIG password.
    • Similar to the existing SAIG mailbox, the Department of Education requires the password update process to be completed every 90 days subsequently.
  • You should then enable the new FTI TD Client for the new FTI SAIG mailbox using the TD Client Management UI. You can use the toggle to move the status from “Suspended” to “Active”. User will require the "TD Client and VUG" permission to do so.

Tips And Considerations

The new FTI-SAIG mailbox will only be used for 24/25 ISIRs and forward, and will not be used ISIRs files prior to 24/25 or other file types such as NSLDS and COD.

Key Resources