Updated ISIR Comment and Reject Codes for 2024-25 and 2025-26 Award Years

On February 21, 2025, the Department of Education released an update to Volumes 5 and 7 of the FAFSA Specification Guides for the 2024-25 and 2025-26 ISIR Award Years.  In order to support these changes, updates are needed to ensure that the new comment and reject codes can be processed correctly in the product, and institutions can configure automation within ISIR processing.

Added new Comment code 329 for 2024-25 and 2025-26 Award Years

  • Description - There was an issue while processing your FAFSA form. Unfortunately, we were not able to calculate a Student Aid Index (SAI) or determine your Pell Grant eligibility. We are working on resolving the issue. No action is required from you at this time. The colleges or career schools you listed on your FAFSA form will receive updates as the issue is resolved. 
  • Reason for Comment - SAI is blank and current transaction has no other rejects

Added new Reject Code 68 for 2024-25 and 2025-26 Award Years

  • Reject Reason - SAI is blank and current transaction is not rejected 
  • Resolution - No Action Needed

This feature allows the product to remain in sync with the Department of Education's February 21, 2025 FAFSA Specification Guides updates.

Steps to Enable

Use the Opt In UI to enable this feature. For instructions, refer to the Optional Uptake of New Features section of this document.

Offering: Student Financial Aid

  • Download Baseline Configuration Release Extract from the Cloud Customer Connect release post
  • Review the updates to baseline configuration related to this feature
  • Make applicable updates to ISIR configuration workbooks 
  • Upload through the configuration loader in SFA

Tips And Considerations

  • Please review our baseline configuration updates to automate processing for the new ISIR updates.
    • Updates were made to the ISIR_C_CODES workbook for both 2024-2025 and 2025-2026 Award Years
      • Comment Code 329 was added including Auto Code Clearing Logic 
    • Updates were made to the ISIR_REJECT_TO_C_CODES workbook for both 2024-2025 and 2025-2026 Award Years
      • Reject Code 68 is mapped to C-Code 329
    • Updates were made to the ISIR_REJECT_CODES Workbook for both 2024-2025 and 2025-2026 Award Years
      • Reject Code 68 was added including Auto Code Clearing Logic 
  • See Support of the Department of Education’s February 21st ISIR updates posted on Cloud Customer Connect on how to resolve students that have received ISIRs withthe  new codes prior to the release.
    • Query was provided to find any ISIRs that contain a C-Code of 329 along with the manual steps needed to update the ISIR.

Key Resources