Eloqua's Redwood Experience

Explore Eloqua's Redwood Experience
Redwood is the name of Oracle's next generation user experience. Eloqua has been implementing Redwood throughout the platform for the last several releases.

With 25A, you will find the following new enhancements:

Folder Paths – Breadcrumbs: We’ve heard your suggestions on enhancing the file directories to improve the navigation experience in Redwood. Now, you can navigate to file paths conveniently.

  • Added subfile paths
  • Navigate file paths easily

Folder Paths

 

Segment and Forms Template Manager: We heard your feedback and are excited to bring you template managers for both segments and forms.

  • Create, delete, rename, and edit templates
  • Form templates created as a classic form and edited will convert to a responsive design template
  • Only available in Redwood

Shared List Editor: Create new shared lists and add or remove contacts from the shared list.

  • Create shared lists
  • Add or remove contacts in shared list
  • Only available in Redwood

Signature Rule Editor: Alongside creating signature rules, the ‘upload mappings’ and ‘auto-fill values’ features are also going to be available in Redwood.

Contact Record Foldout Updates

What we heard:

  • Too much scrolling
  • Hard to find info quickly

What we’ve changed:

  • Expanded display area
  • Made content more compact
  • Reduced scrolling

What is staying the same:

The foldout will continue to be used to display the contact record details

  • Provides a single unified view of contact details
  • Offers easy quick access to previews of important contact related data with the ability to drill-down for additional details
  • In addition, this foldout pattern is consistently used across all Oracle applications in Redwood for contact-level details

Other 25A updates:

  • Bounceback details now available. From the Activities panel, you’ll now be able to drill down on bouncebacks so that you can review the SMTP Error and Reply codes, bounceback message, and other related details from the contact foldout.
  • Redesigned panels for preferences and campaign responses

Contact Overview Foldout Refinements

Contact Overview Foldout Refinements


And we've added the following refinements resulting from your 24D feedback that are already live in your Eloqua environment including:

  • Template Sender Email Details:
    • Sender name and email populated from template when creating a new email
  • Simple Campaign Funnel:
    • Distorted campaign funnel issue resolved
  • Field Merges:
    • Field merges can now be created without populating the optional criteria
  • And many more! For the full list of refinements released between 24D and 25A, please visit the Customer connect page


 

Bringing refinements and new features based on your feedback into Eloqua's Redwood experience

Steps to Enable

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Key Resources