Salesforce App Enhancements

Update Eloqua Email Signature Rules from Salesforce (CA*)

Aims to automate the process of recurring updates of Eloqua Email Signature Rules following Sales Reps details changes in CRM

• Available as an optional post-processing step in User Import
• Multiple rules can be updated in a single sync
• Users can choose to delete existing values prior to importing new data from CRM

Update Email Signature Rules

Note: Expected to be available as part of the the February Apps release – 25.02 (Feb 21, 2025). *Controlled Availability: Please open an SR to request access to Controlled Availability when the feature becomes available with Feb Apps release.

Dedupe CRM records with the same email address

Imports | Unsubscribe or Bounceback purpose update | Dedupe CRM records with the same email address

• Aims to prevent import sync errors when multiple Salesforce Lead records have the same email address
• The most recent record will be selected by the App

CRM Dedupe

Note: Expected to be available as part of the the February Apps release – 25.02 (Feb 21, 2025)

Action Updates

Create, Update and Upsert Actions

• User can map Eloqua Campaign fields and attributes (SourceCampaign object)
  • Related Contacts must flow to a Program from Campaigns
• UX update
  • Users can view the list of dependent Campaigns and Programs

Upsert Action

• Multiple Eloqua CDO records with the same email address (Form submissions)
• The most recent record will be sent last to ensure that the related Campaign Member record is created or updated using the most recent data

Note: Expected to be available as part of the the February Apps release – 25.02 (Feb 21, 2025)

Steps to Enable

You don't need to do anything to enable this feature.

Key Resources

Learn more about Eloqua's Salesforce Integration App

Access Requirements

*Controlled Availability: Please open an SR to request access to Controlled Availability when the feature becomes available with Feb Apps release.