IMPORTANT Actions and Considerations

UPGRADE ACTIONS

With every upgrade, make sure to complete the following steps in the Initial Set Up functional area in Functional Setup Manager. This process ensures all new security definitions, such as job roles, duty roles, privileges, and so on, are included in your implementation.

  • Run Public Sector Security Setup Process
  • Manage Custom Roles

Business Rule Framework Settings Review

As you adopt the most recent update, it’s recommended to review and confirm that your settings are current for:

  • Automated action retry
  • Error email notification

Reviewing Automated Action Retry Settings

You can set up the Business Rules Framework to retry any actions that don't complete successfully upon the initial action run. Configuring automated action retry involves setting the:

  • Action retry schedule through Enterprise Scheduler Service (ESS)
  • Agency-level action retry options to set the number of times the system will retry the action.

For the detailed steps see Implementing Permitting and Licensing, “Implementing Business Rules Framework,” Scheduling Automated Action Retry.

Reviewing Error Email Notification Settings

Being able to send email notifications of errors related to business rule completion is an efficient way to bring potential issues quickly to the attention of system administrators. It is recommended to regularly confirm the email addresses being sent the error notifications.

For the detailed steps see Implementing Permitting and Licensing, “Implementing Business Rules Framework,” Viewing Business Rule Logs, Setting Up Email Notifications for Errors.

REST Backward Compatibility

Public Sector Permitting and Licensing updates REST APIs from release to release. Our goal is to not create APIS that are incompatible from one release to the next. However, due to circumstances and security impacts this may not be feasible.

For the most current information, see My Oracle Support Document ID: 2853758.1.

Documentation for all REST APIs included in Public Sector Permitting and Licensing can be found on the Oracle Help Center.

Redwood Experience

Over the course of the next several updates, Oracle Permitting and Licensing will be transitioning to a new enhanced user experience built with the Visual Builder Studio (VBS) and the Redwood toolset. Functionality will remain the same or be enhanced, though the new experience may change how users complete certain functions.

Overall, many of the Redwood Experience updates will be delivered as opt-in features, meaning you will have the choice to continue using the classic version or uptake the equivalent new Redwood Experience pages in the first release in which they are delivered. This gives you time to plan for and test the new pages before you use them. In the next release, the classic pages will be removed and the equivalent new Redwood Experience pages must be used. By exception, there may be cases where the classic pages remain available for more than one release. Users can interact with a combination of classic and Redwood pages. While the visual design of the pages may differ, they will continue to function as one seamless system.

Our goal is a cohesive and streamlined all-Redwood Experience. This aligns with the transition underway for all Oracle Fusion Cloud applications. Additionally, with an application built entirely using Visual Builder Studio (VBS) you will have the ability to customize and enhance what we deliver, or create new capabilities using the same toolset. You can find information regarding Visual Builder Studio on the Oracle Help Center.

The following table outlines the Redwood Experience opt-in releases:

Redwood Experience Feature Opt-In

Feature Name/Page Initial Release Optional (Default On) Mandatory

Redwood Experience for User Registration and Account Management

24A 24A 25A

Redwood Experience for Code Enforcement Public Users

24A - Resolve an Issue, Code Enforcement Payments

24B - Track My Issue, Report an Issue

24D 25A

Redwood Experience for Oracle Inspector

24B 25C 25D

Redwood Experience for Agency Facing Account Management

24C 24C 25A

Redwood Experience for the Apply Page

24C 24D 25A

Redwood Experience for Code Officer Mobile Application

24C 24D 25A

Information regarding Oracle's Redwood Experience as well specific information regarding the Redwood Experience features and their opt-in options, can be found on My Oracle Support Document ID: 3023318.1