Redwood Experience for Application Intake, Make a Payment, and Transaction Lists

Enhance your user experience with pages updated to reflect the Redwood experience and developed using Visual Builder Studio.

These include:

  • Application Intake (for Permits and Planning Applications)
  • Application and Transaction List pages (for Permits, Planning, and Licenses)
  • Make a Payment page 

From the recently enhanced Apply page, you can select the Apply button to apply for any permit or planning application type you have set up. Once you click, Apply you'll be taken to the application. 

Applicant Information Page

Applicant Information Page

The right hand panel will guide you through the application and alert you if you are missing any information. Once the application is complete, you can review it on the Review page and click Submit. 

Review Page

Review Page

Additionally, the transaction and application lists have been enhanced for Permits, Planning, and Licenses to streamline the user experience for your agency staff. 

 Permit Applications Page

Permit Applications Page

The Make a Payment page has also been developed using VBS to enhance the user experience: 

Make Payments Page

Make Payments Page

The enhanced user experience streamlines the look and feel of Oracle Permitting and Licensing.

Steps to Enable

Use the Opt In UI to enable this feature. For instructions, refer to the Optional Uptake of New Features section of this document.

Offering: Multiple Offerings  No Longer Optional From: Update 26B

To use the Redwood Experience for these pages, you must enable it through Functional Setup Manager.

To enable:

  1. Navigate to Setup and Maintenance.
  2. Choose your offering; either Permits, Planning and Zoning, or Business Licenses. Click the Change Feature Opt In link.
  3. In the offering row, click the pencil icon in the Features column.
  4. Enable the Redwood Experience for Application Intake, Payment, and Application List row.
  5. If you want to revert back to the Classic Experience, you can follow these same steps and disable the Redwood Experience for Application Intake, Payment, and Application List. 

Once you've enabled this in Functional Setup Manager, you will need to run an ESS job to index the pages.

  1. Log into the Fusion home page as an administrator/super user. 
  2. Navigate to Tools > Schedule Processes page. 
  3. Run the ESS job, "ESS job to create index definition and perform initial ingest to OSCS". 
  4. Give the Index Name parameter "fa-psc-applications". 
  5. The Transaction List and Application List pages will populate only after running this ESS job successfully.

Tips And Considerations

You must run the ESS job as described above to ensure that the transaction and application list pages populate. 

Key Resources

  • See Using Community Development Permits, "Applying for a Permit," Completing an Application on the Oracle Help Center. 
  • See Using Community Development Permits, "Working with Payments," Making Payments on the Oracle Help Center. 
  • See Using Community Development Permits, "Managing Permits," Managing Transactions on the Oracle Help Center.