Keep users authenticated for Microsoft Standard Sync process with automatic refresh of the authentication tokens

When a user logs in to the Oracle Sales add-in for the first time, an Oracle Sales token is generated and is kept active by the Microsoft 365 Token Refresh background process. The Microsoft 365 Standard Sync process can now automatically refresh the Oracle Sales token for the users thereby eliminating the need for the Token Refresh process. Starting 24A, you can cancel the Microsoft 365 Token Refresh process if you have it running as part of the Microsoft 365 Sync jobs in Scheduled Processes.

This feature will ensure reliability and continuity of sync for your Microsoft 365 integration users.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

• With this feature, Microsoft 365 Token Refresh job will no longer be required. You can cancel this job in Scheduled Processes, if you have this job is scheduled in your environments.

Access Requirements

• Sales Administrator