Support Multiple Oracle CPQ Processes

Global enterprises use multiple CPQ processes for different types of opportunities, but the Oracle Sales & CPQ integration supports only a single active process today. With this enhancement we will now support multiple active Oracle CPQ processes for quote creation based on the attributes of the opportunity.

Customers who use multiple CPQ processes to price and quote their products are able to use a single sales instance to create and add quotes to an opportunity. The quote creation process can be different based on opportunity attributes such as the Business Unit associated with  the opportunity, the revenue amount, close date or custom attributes. The connection to a specific process is defined by the rules on Opportunity attributes as part of the integration definition between Sales and CPQ.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

1. Customer has followed the steps to set up connection to Oracle CPQ processes as detailed in Key Resources.

Key Resources

https://docs.oracle.com/en/cloud/saas/configure-price-quote/faicp/overview-of-the-oracle-cx-sales-and-oracle-cpq-integration.html#u29999122