Feature Summary

Column Definitions:

Report = New or modified, Oracle-delivered, ready to run reports.

UI or Process-Based: Small Scale = These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.

UI or Process-Based: Larger Scale* = These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.

Opt In Only = These features are made available for use via Opt In. No additional setup steps are required.

Opt In, Plus Additional Steps Required = To use these features you must first Opt In, then perform additional setup steps.

Steps Required (No Opt In) = Setup steps must be performed before these features can be used. For example, new or expanded BI subject areas need to first be incorporated into reports. Integration is required to utilize new web services.

	Ready for Use by End Users (Feature Delivered Enabled) Reports plus Small Scale UI or Process-Based new features will have minimal user impact after an update. Therefore, customer acceptance testing should focus on the Larger Scale UI or Process-Based* new features.			Customer Must Take Action before Use by End Users (Feature Delivered Disabled) Not disruptive as action is required to make these features ready to use. As you selectively choose to leverage, you set your test and roll out timing.
Feature	Report	UI or Process-Based: Small Scale	UI or Process-Based: Larger Scale*	Customer Action: Opt In Only	Customer Action: Opt In, Plus Additional Steps Required	Customer Action: Steps Required (No Opt In)
CRM Common Components	Attachment fields on Activities such as File Name and Creation Date Now Available in Adaptive Search	No	None	Setup Required
CRM Common Components	Product Recommendations for Opportunity	No	None	Setup Required
CRM Common Components	Support Chinese, Japanese and Korean Language Search in Adaptive Search	No	None	Setup Required
CRM Common Components	Allow Fixing all Errors at Once while Activation or Testing Action	Yes	Small scale	None
CRM Common Components	Enter Time in Routine Actions	Yes	Small scale	None
CRM Common Components	Enter a Message Template Footer	Yes	Small scale	None
CRM Common Components	Support Sub Aggregations based on Multiple Fields on Adaptive Search REST	Yes	Small scale	None
CX Foundation	Associate a Call from an Unknown Number to a Record	No	None	Setup Required
CX Foundation	Sub-view for Activity, Notes & Interaction Items in Associated Objects	No	None	Application Composer adjustments to expose
CX Foundation	Ability to Share Interaction Outcomes with Other Stakeholders	Yes	Larger scale	None
CX Framework	Configure Actions based on Parent Context in Sub View	No	None	Application Composer adjustments to expose
CX Framework	For a Custom Object, Admin can add related objects using extension generator	No	None	Application Composer adjustments to expose
CX Framework	Support ADF REST as Data Provider for Redwood List Page	Yes	Larger scale	None
Customer Center	Ability to Drill into Rollup Field to Inspect the Components and Values that are Being Used in the Rollup Calculation	Yes	Small scale	None
Customer Center	Engagement Level for Accounts in the Interaction Summary of Account Hierarchy Subview	Yes	Small scale	None
Customer Data Management	Sellers Can View and Inspect Orders From the Redwood Customer Sales Account	No	None	Visual Builder
Customer Data Management	Review Potential Duplicates when Creating Accounts or Contacts	Yes	Small scale	None
Enterprise Contracts	Apply Expiry and Reminder Settings in Contract Envelopes from DocuSign Account	No	None	Setup Required
Enterprise Contracts	Sign Contracts with Adobe Acrobat Sign	No	None	Setup Required
Enterprise Contracts	Create Supplier Contacts from Contract	Yes	Small scale	None
Leads and Opportunities	Add Products Quickly from Opportunity Foldout View	Yes	Small scale	None
Redwood User Experience	Allow Senior Manager Sales Forecasting Metrics Drill Through	Yes	Small scale	None
Redwood User Experience	Orchestration Subview	Yes	Larger scale	None
Redwood User Experience	Setup Sales Forecasting for your Business Needs	Yes	Small scale	None
Trading Community Architecture	New Rollup Metrics	Yes	Small scale	None
Trading Community Architecture	Rollup to Calculate the Number of Notes Associated with an Object	Yes	Small scale	None