Empty State Updates For Redwood Sales Account Panels

In the 24A release, the empty state for some panels on the Sales Account foldout was changed to include revised empty state messages and "Create" buttons.

The messages in the Leads, Opportunities, Quotes, Invoices, Subscription Products, Service Requests, and Hierarchy panels were changed, and buttons were also added to the Leads, Opportunities, and Quotes panels.

These changes are being reverted in the 24C release to ensure consistency across all panels. The "Create" action is available for all objects and collections in the Action Bar and in relevant Smart Action menus. The messages in the panels will follow a pattern, providing informational guidance to the user that when they create transactions or records, they will appear in the panel.

This change ensures consistency for the Redwood Sales user experience, which ensures clean and intuitive interactions within the customer account and across all sales flows.

Steps to Enable

You don't need to do anything to enable this feature.