Customers Can Use Household as a Way to Represent Customers in Redwood Sales

Customers can now enable and use Household in their Redwood Sales application, with functional capabilities that are similar to Account.

By using Household (instead of or in addition to Account), customers can now use the Redwood Sales application in a way that resembles the structure of their customers, products, and business processes.

Steps to Enable and Configure

Follow existing documentation and steps for enabling Household in Fusion.

For customers configuring Household in 24D or 25A, please refer to the following article with additional steps to expose the Household menu item in the Navigator menu: https://community.oracle.com/customerconnect/discussion/815266/24d-25a-fusion-menu-setup-using-households-in-redwood-sales/p1?new=1