Change message template tone and correct grammar

Use the writing assistant in message templates to change the tone of an message from casual to professional, summarize with bullet points and correct grammar.

Help ensure messages are read by taking advantage of AI to change the tone of a message and correct grammar.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

Adjustments to formatting may be needed if the template uses html formatting..

Key Resources

Access message template documentation at https://docs.oracle.com/pls/topic/lookup?ctx=fa-latest&id=u30240555

Access Requirements

Message templates and footers are acessible to the following roles via the Manage Sales Notifications privilege:

  • Sales Administrator
  • Application Implementation Consultant
  • Customer Relationship Management Application Administrator