Streamlined Renewal Quote Cancellation for Oracle CPQ – Oracle Subscription Management Integration
Users can now cancel renewal quotes originating from Oracle Subscription Management (OSS) directly within Oracle CPQ. This feature is supported when Oracle CPQ is integrated with Oracle Order Management.
This feature captures customers' rejection of subscription renewal quote and update the Subscription Contract for Renewal in Subscription Management, simplifying the cancellation process.
Steps to Enable
Customers implementing streamlined renewal quote cancellation within the Oracle CPQ Standard Process - Oracle Order Management integrations must import the new CPQ-Oracle Order Management Package (CPQ_FOM_Package_25B.zip) available in this release.
Refer to CPQ Standard Process – Order Management Integration (Doc ID 2942508) to download integration packages.
Refer to the CPQ – Order Management Integration Guide, Standard Process Update 23B or Later for detailed instructions.
Tips And Considerations
- Refer to How do I get started with the Revenue Transformation Solution? Oracle Sales Playbook for more information on the Oracle Fusion Application to Oracle CPQ integration.