Send Mass emails from Oracle Sales

Send emails to multiple leads or contacts from different accounts from Oracle Sales while using Marketing email templates, and track their interactions as web activities in respective records in Sales.

This feature enhances reps' productivity by enabling them to engage with up to 10 customers simultaneously through personalized emails while tracking interactions to refine their engagement strategy for success.

Send Mass Emails from Sales

Send Mass Emails from Sales

Steps to Enable

Leverage Application Composer to expose and adjust page layout and attributes. To learn more about extending your application using Application Composer, visit Oracle Help Center > your apps service area of interest > Books > Configuration and Extension.

Enable the two Smart actions "Send Mass Emails" for Contact and Leads objects using the Smart Actions function in Application Composer.

Tips And Considerations

  • A maximum of 10 contacts or leads can be selected to send a mass email using this feature.
  • All of the selected records should have email IDs which are restricted i.e. they are not set to Do not Email or Do not Contact. 
  • Users should have access to Eloqua

Key Resources

  • Smart Actions Management: 
    • https://docs.oracle.com/en/cloud/saas/applications-common/25a/oacex/overview-of-smart-actions.html
  • Oracle Guided Campaigns: 
    • https://docs.oracle.com/en/cloud/saas/marketing/eloqua-user/Help/Apps/GuidedCampaigns/IntrotoGuidedCampaigns.htm

Access Requirements

You must have the permission to use the "Send Mass Emails" smart actions in Oracle Sales and to Guided Campaigns in Oracle Marketing.