Create 0 Value Credit Memo on Close

You can now create a zero-value credit memo on close, amend and suspend with the credit method as prorate with credit or a full credit. Until now, when the application calculates the credit amount as zero the credit memo was not created. However, by now enabling a subscription profile billing attribute, a credit memo for a zero amount can be created and interfaced to Receivables.

It is useful when you want to print the zero-value credit memo on the customer invoice or want to reconcile with a zero-value invoice.

Check the subscription profile attribute "Create 0 value Credit Memo for Close" to create zero-value credit memos and interface to Receivables.

1. Reconcile with zero-value invoice.
2. Display transparency to end customer by showing zero-value credit memo in invoice.

Steps to Enable

You don't need to do anything to enable this feature.

Tips And Considerations

1. Check the subscription profile attribute "Create 0 value Credit Memo for Close". This profile attribute is not stored in subscription and subscription product. So, the value in the profile at the time of close or amend or suspend is used.