External Action Status Notifications
This release introduces a new event webhook in Oracle Commerce to notify merchants about the status of asynchronous actions sent to external systems. Asynchronous actions include:
- Native Quote Request
- Native Order Submission
- Generate Proposal
Key benefits include:
- Merchants can receive real-time status updates (both success and failure) for asynchronous requests sent to external systems.
- Merchants can build workflows and take action based on the result of an external action.
- Helps integrate OCC with external systems seamlessly.
Steps to Enable
- In the Administration Console, Navigate to Settings -> Web APIs.
- In the Event APIs section, select External Action Status Notification - Production.
- Configure a URL where you want to receive this notification and click Save.
- Lastly, create an SR with Oracle Support to enable this feature.
Tips And Considerations
- Please note that the asynchronous actions currently supported for external action status notifications are specific to CPQ integration.
- This feature is only applicable for Commerce on CPQ customers.